Senior IT Operations & Strategy Leader | Manufacturing

Default Brand; Freistadt; On-site; EUR 90,000 - 140,000; Full time

Job summary

Default Brand in Austria seeks a senior IT leader to unify operations across ERP, EDI, and end-user systems, optimizing reliability and security while governing disaster recovery and data protection. You will drive governance with the CFO, build a strong team, and advance the IT roadmap with cross-functional leaders.

You will oversee licensing, vendor relations, and cross-division integrations, shaping the technical strategy for manufacturing systems and business processes.

Qualifications

• 6–10 years IT experience in manufacturing or industry with shop-floor systems
• 3+ years IT leadership or management experience with direct reports
• Experience supporting ERP; Infor SyteLine/CSI preferred
• Hands-on SQL Server experience: query writing, administration, troubleshooting
• Working knowledge of VMware, AD, Exchange/Office 365, WAN, backup and DR platforms
• Experience managing EDI and manufacturing integrations (MES/APS) preferred
• Knowledge of cybersecurity frameworks (NIST) and multi-site security
• People-first leadership with candor and trust
• Analytical problem-solving and process simplification
• Clear communication translating tech issues for business audiences
• Project management: balancing priorities, timelines, milestones
• Customer focus across sales, engineering, manufacturing, finance, HR

Responsibilities

• Oversee daily IT operations across ERP (Syteline/CSI), EDI, customer portal, infrastructure, networks, and end-user systems
• Serve as escalation point for complex Application Services and Infrastructure issues
• Maintain disaster recovery, business continuity, and backup procedures using Rubrik and VMware
• Administer core infrastructure: AD, Exchange, Office 365, WAN, SQL Server, VMware
• Manage licenses, renewals, and vendor relationships for Syteline, Radley, DOMO, Precoro, IQMS, iREDi, and iCARas
• Coordinate integrations across ERP, EDI, MES, APS, BI, and related manufacturing systems
• Maintain cybersecurity aligned with NIST standards and governance/reporting with CFO
• Maintain inventory and provisioning standards for ~500 endpoint devices
• Execute IT budget by tracking spending, approvals, and cost reporting to CFO
• Support multi-site, multi-shift operations
• Lead annual goal-setting and performance reviews aligned with zone management standards
• Identify skill gaps and coordinate training, certification, and cross-training
• Develop Syteline/module owners to increase adoption and reduce waste
• Foster continuous improvement, customer responsiveness, and accountability
• Plan team capacity, hiring, onboarding, succession planning, and address risks with CFO
• Translate IT operational needs into business-focused recommendations
• Maintain a rolling IT roadmap for upgrades, integrations, investments, and retirements
• Lead quarterly IT business reviews with CFO/COO/Co-President
• Evaluate AI, automation, BI and other technologies and recommend applications
• Support USA approach by simplifying processes before automation
• Participate in annual goal setting and drive zone goal achievements

Skills

IT leadership

Stakeholder communication

Project management

Analytical thinking

Customer focus

Strategic planning

Education

Bachelor’s degree in Computer Science / Information Systems

Bachelor’s degree in Information Technology or related field

Tools

Infor SyteLine/CSI

VMware

Active Directory

Exchange/Office 365

SQL Server

Job description

Default Brand in Austria seeks a senior IT leader to unify operations across ERP, EDI, and end-user systems, optimizing reliability and security while governing disaster recovery and data protection. You will drive governance with the CFO, build a strong team, and advance the IT roadmap with cross-functional leaders.

You will oversee licensing, vendor relations, and cross-division integrations, shaping the technical strategy for manufacturing systems and business processes.