Senior Claims Strategist - International Projects & Automation

UNIQA Group; Wien; On-site; EUR 46,000 - 56,000; Full time

Job summary

UNIQA Group is seeking a Senior Claims Consultant (f/m/d) in Wien to translate Group Claims Management strategies into actionable projects and country-level initiatives.

You will collaborate with Claims International, lead cross-functional projects with a focus on automation, and design dashboards to monitor KPIs, driving impact across the business unit. Strong English and Power BI skills are essential.

Qualifications

• Proven experience leading cross-functional and international projects.
• Excellent stakeholder management and communication skills.
• Strong analytical skills with ability to quantify financial impacts and interpret KPIs.
• Solid knowledge of the insurance business, ideally with a Claims focus.
• Very good command of Power BI and MS Office.
• Excellent English skills; additional Eastern European languages are a plus.
• High integrity, structured working style and strong problem-solving ability.
• Openness to innovative technologies and responsible use of AI in daily work while developing skills.

Responsibilities

• Translate Group Claims Management strategies into actionable projects and country-level initiatives.
• Collaborate, support and represent Claims International in cross-functional and international meetings.
• Lead and coordinate international claims-related projects with a focus on automation, change and process improvements.
• Design analytical frameworks, dashboards and monitoring tools to enhance transparency and steer claims KPIs.
• Monitor operational performance and derive insights to drive measurable impact at business unit level.
• Facilitate knowledge sharing within the Claims & Anti-Fraud Community to scale best practices across the group.

Skills

Cross-functional leadership

Stakeholder management

Analytical skills

English proficiency

Problem-solving

AI literacy

Tools

Power BI

MS Office

Job description

UNIQA Group is seeking a Senior Claims Consultant (f/m/d) in Wien to translate Group Claims Management strategies into actionable projects and country-level initiatives.

You will collaborate with Claims International, lead cross-functional projects with a focus on automation, and design dashboards to monitor KPIs, driving impact across the business unit. Strong English and Power BI skills are essential.