Senior AECO Customer Success Leader

Autodesk; Österreich; Vor Ort; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

Autodesk is seeking a Customer Success Manager for the AECO sector in the DACH region. You will be the single point of contact for Autodesk and key customer stakeholders within large accounts, driving post-sale success and adoption of Autodesk solutions.

You will collaborate with internal experts to translate business challenges into client-focused solutions, while maintaining strong relationships with executives and project sponsors across named accounts. Fluent German and English are required.

Qualifikationen

• 3+ years in a customer-facing role.
• Experience with large/complex Enterprise organizations.
• Bachelor's degree.
• Fluent in German and English.

Aufgaben

• Accelerates adoption of Autodesk solutions by prioritizing projects delivering ROI quickly.
• Establishes measurable success criteria and aligns the customer strategy.
• Maintains a strategic customer success plan for named accounts to drive broad adoption.
• Translates customer challenges into Autodesk-based business solutions with internal SMEs.
• Builds trusted advisor relationships with key stakeholders at C-level and management levels.
• Coordinates with Sales, Delivery, and Support to mitigate adoption risks.

Kenntnisse

Customer-facing

German

English

Empathy

Communication

Ausbildung

Bachelor's degree

Jobbeschreibung

Autodesk is seeking a Customer Success Manager for the AECO sector in the DACH region. You will be the single point of contact for Autodesk and key customer stakeholders within large accounts, driving post-sale success and adoption of Autodesk solutions.

You will collaborate with internal experts to translate business challenges into client-focused solutions, while maintaining strong relationships with executives and project sponsors across named accounts. Fluent German and English are required.