Reservations Manager (m/w/d)

Serfaus-Fiss-Ladis; Österreich; Remote; EUR 42.000 - 60.000; Vollzeit

Zusammenfassung

Schlosshotel Fiss seeks a Reservations Manager to coordinate closely with the Sales Department, optimize occupancy, and oversee guest bookings with hotel software and the channel manager.

You will train and guide team members, ensuring clear processes and up-to-date handling of all guest requests and bookings.

Qualifikationen

• Experience in hotel reservations or revenue management.
• Strong numerical and analytical skills.
• Excellent organizational and communication abilities.

Aufgaben

• Collaborate with Sales to optimize hotel occupancy and revenues.
• Manage guest bookings and requests with hotel software and channel manager.
• Provide regular training to team and maintain up-to-date processes.

Kenntnisse

Sales talent

Numerical skills

Organizational skills

Communication

Tools

Channel Manager

Hotel software

Jobbeschreibung

You want EVERYTHING?

Want to get started and live a beautiful life? Want to fully express yourself as an individual while working in a family-like atmosphere? Absolutely! At the Schlosshotel Fiss, we offer all that – and more.

The WE behind the WOW is our lifestyle: Modern crew homes, excellent pay, the SHF Academy, our own crew chef, the castle gym and 5,000 m2 spa... and many more SHF benefits await you in your new home directly on the slopes, the bike park and the hiking trails of Serfaus-Fiss-Ladis.

...join our SHF Reservation Crew:

As a Reservation Manager, you will work closely with our Sales Department and maintain regular communication with your sales colleagues. You are fascinated by the world of numbers and find controlling simply captivating. You are a true sales talent, and your goal is to achieve optimal occupancy rates for our hotel together with your Reservation Team. You enjoy working with various hotel software programs and the channel manager, and your team members are always up-to-date thanks to your regular training. Your structured approach and organizational skills ensure you have a clear overview of all guest requests, bookings, and other details.