Remote Senior Technical Operations Leader - Cardiac Rhythm

Medtronic; Lavamünd; Vor Ort; EUR 170.000 - 255.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Annual incentive plan

Flexible benefits

Zusammenfassung

Medtronic in Switzerland is seeking a Senior Technical Consultant Manager to lead the operational excellence of the clinical, logistical and digital support team for CRM, ensuring efficient field operations and alignment with corporate standards.

The role covers Switzerland and is remote, with occasional on-site meetings. Strong leadership, planning and cross-functional collaboration with sales, service and marketing are essential to drive growth and optimize processes.

Qualifikationen

• Degree in biomedical engineering, life sciences, nursing, or related field plus substantial experience in Cardiac Rhythm management or comparable clinical/technical support.
• Proven experience leading teams or senior individual contributors in a clinical, service or operations environment.
• Strong planning, prioritization and resource-management skills with a clear KPI mindset.

Aufgaben

• Leads the Swiss Cardiac Rhythm management clinical, logistical and digital support team with direct reports.
• Ensures operational excellence of clinical, logistical and digital support activities to maximize field efficiency and offload sales force.
• Oversees service-related tasks and ensures alignment with the country Cardiac Rhythm management strategy.
• Coordinates resource allocation, planning and optimization across territories and scheduling of TC and service resources.
• Ensures deployment of inventory actions across territories to drive stock optimization and availability for key procedures.
• Monitors performance and drives service optimization in partnership with Sales Managers and other stakeholders.
• Coordinates customer and new hire training and education, including TTT programs, during product launches.
• Oversees PER and troubleshooting activities and ensures high-quality FA service execution.

Kenntnisse

Team leadership

Resource management

Project planning

Cross-functional collaboration

Communication

English proficiency

German/French language

Ausbildung

Degree in biomedical engineering or life sciences

Tools

CareLink

Jobbeschreibung

Medtronic in Switzerland is seeking a Senior Technical Consultant Manager to lead the operational excellence of the clinical, logistical and digital support team for CRM, ensuring efficient field operations and alignment with corporate standards.

The role covers Switzerland and is remote, with occasional on-site meetings. Strong leadership, planning and cross-functional collaboration with sales, service and marketing are essential to drive growth and optimize processes.