Remote Field Service Engineer — Robotic Surgical Systems

Intuitive

Wien

Remote

EUR 65,000 - 95,000

Full time

2 days ago

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Job summary

Intuitive in Austria seeks a Field Service Engineer to install, support, and service our surgical robotics in the assigned territory, ensuring uptime and compliance with service agreements. The role requires strong electro-mechanical knowledge, customer focus, and the ability to mentor junior engineers.

Travel up to 50-70% is expected; remote or onsite work is possible with leadership requests. Fluent English and local language, plus excellent communication and teaching skills, are essential to

Qualifications

University or college degree in science or engineering, or 5 years of equivalent work experience.
Fluent in English and local language(s).
Strong interpersonal and communication skills.
Ability to travel up to 50-70%.
Experience with electro-mechanical systems and medical devices.

Responsibilities

Install, support, troubleshoot, repair, and maintain Intuitive products in the territory.
Mentor junior Field Service Engineers as needed.
Coordinate system delivery, installation, and customer training.
Maintain documentation: service reports, parts, expenses.
Support sales and service initiatives, qualify customer needs.

Skills

Engineering degree

Strong English

Strong communication

Teaching skills

Time management

Troubleshooting

Customer relations

Travel 50-70%

Education

University/college degree in science or engineering

5 years of equivalent work experience

Job description

Travel up to 50-70% is expected; remote or onsite work is possible with leadership requests. Fluent English and local language, plus excellent communication and teaching skills, are essential to

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