Remote Diabetes Product Educator

insulet; Österreich; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

Insulet is seeking a Clinical Product Educator to deliver virtual training and ongoing clinical support for the Omnipod insulin management system from a home-based setting. The role includes educating customers, onboarding new users, and collaborating with Customer Care and Commercial teams.

The position focuses on clinical initiations, remote trainings, and CRM documentation while supporting high-demand territories and ensuring quality Pod therapy start and ongoing management.

Qualifikationen

• Bachelor's degree or equivalent.
• 2–5 years of relevant experience in a clinical education/education role.
• Professional credentials such as CDE, RD, or RN are required.

Aufgaben

• Deliver virtual trainings for Omnipod users and support onboarding.
• Record training completion in Salesforce and coordinate with Care/Commercial teams.
• Handle escalated customer care cases requiring clinical knowledge.
• Provide field feedback on training to management and improve workflows.
• Maintain timely administrative duties and document all customer interactions.

Kenntnisse

Virtual training

Clinical support

Salesforce

Ausbildung

Bachelor's degree

2-5 years experience

CDE/RD/RN credentials

Tools

Zoom

Microsoft Teams

WebEx

Jobbeschreibung

Insulet is seeking a Clinical Product Educator to deliver virtual training and ongoing clinical support for the Omnipod insulin management system from a home-based setting. The role includes educating customers, onboarding new users, and collaborating with Customer Care and Commercial teams.

The position focuses on clinical initiations, remote trainings, and CRM documentation while supporting high-demand territories and ensuring quality Pod therapy start and ongoing management.