Payments Operations & Analytics Lead (Enterprise)

IXOPAY; Wien; Hybrid; EUR 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Competitive salary and benefits

Professional growth opportunities

Collaborative international team

Zusammenfassung

IXOPAY is seeking a Payments Operations Analyst to help customers unlock the full value of IXOPAY's AI Payments Intelligence platform. You will combine payments expertise with data analytics to improve payment performance, reduce costs, and provide actionable insights from customer data.

In this role, you’ll collaborate with Product, Data Engineering, and Customer Experience teams to deliver solutions and guidance during onboarding and deployment.

Qualifikationen

• 5+ years of experience in payments operations, payment analytics, data analytics, or payment management.
• Strong understanding of payment ecosystems including PSPs, acquirers, card payments, and payment optimization.
• Experience analyzing complex datasets and translating insights into business recommendations.
• Experience working directly with enterprise customers in a consultative or customer-facing role.
• Strong communication and presentation skills; able to explain technical concepts to both technical and business stakeholders.
• Excellent analytical thinking, problem-solving, and relationship management skills.
• Ability to work independently while collaborating across cross-functional teams in a fast-paced environment.
• Willingness to travel up to 25% for customer meetings and team collaboration.

Aufgaben

• Partner with enterprise customers to understand business goals, payment strategies, and operational challenges.
• Act as a trusted advisor to optimize payment performance, improve authorization rates, reduce costs, and strengthen data-driven decisions.
• Lead regular business reviews, delivering actionable recommendations based on payment trends, analytics, and AI-generated insights.

Kenntnisse

Payments analytics

Data analytics

Enterprise customers

Communication skills

Cross-functional collaboration

Travel willingness

Problem solving

Ausbildung

Bachelor's degree (related field)

Tools

BI dashboards

Data ingestion pipelines

Jobbeschreibung

IXOPAY is seeking a Payments Operations Analyst to help customers unlock the full value of IXOPAY's AI Payments Intelligence platform. You will combine payments expertise with data analytics to improve payment performance, reduce costs, and provide actionable insights from customer data.

In this role, you’ll collaborate with Product, Data Engineering, and Customer Experience teams to deliver solutions and guidance during onboarding and deployment.