Order Fulfillment Specialist (mfd)

SKIDATA; Grödig; Hybrid; EUR 26.000 - 31.000; Vollzeit

Benefits dieser Stelle

Hybrid work

Meal allowance

Bike leasing

Transport subsidy

Extra vacation days

Sustainable commuting

Global collaboration

Professional growth

Zusammenfassung

SKIDATA, headquartered in Grödig, Austria, seeks an Order Fulfillment Specialist to support our Swiss service operations. You will manage orders, parts replenishment and contracts while coordinating with logistics and service teams.

In this hybrid role, you contribute to efficient supply chain operations, handling invoicing and customer inquiries with precision. Fluency in German and English is required; a commercial apprenticeship is preferred.

Qualifikationen

• Completed commercial apprenticeship or equivalent education.
• Experience in order management, fulfilment or spare parts business.
• Structured, detail-oriented approach with ability to manage priorities.
• Resilience for a fast-paced service business and strong German/English skills.

Aufgaben

• Administer projects, work orders and service orders end-to-end in AX12.
• Manage spare parts replenishment and MRP for Swiss service operations.
• Coordinate transports for Swiss shipments with external logistics partner.
• Handle returns and drive the repair process, liaising with service, logistics and docs.
• Create and maintain service and SaaS contracts, including indexations and activations.
• Invoice service/work orders and monitor backlog; support quotations and aftersales.

Kenntnisse

Order management

Spare parts

German C1

English

Detail oriented

Ausbildung

Commercial apprenticeship

Tools

AX12

Jobbeschreibung

Order Fulfillment Specialist (m/f/d)

Are you ready to keep our global service operations running smoothly? At SKIDATA, we're leaders in cutting-edge access solutions, and we're looking for a dedicated Order Fulfillment Specialist (m/f/d) to join our dynamic Supply Chain Management Switzerland team. You'll be employed at our SKIDATA HQ in Grödig/Salzburg, Austria, while working closely with and supporting our colleagues in Switzerland. If you enjoy structured, reliable work and thrive in a fast‐paced service business, this is your chance to make a real impact.

What You’ll Do

• Administer projects, work orders and service orders end-to-end in AX12, including master data such as vendor addresses, facilities, project contracts and items
• Manage spare parts replenishment and MRP to secure supply for our Swiss service operations, keeping inventory levels healthy and well balanced
• Coordinate transports for Swiss shipments in close collaboration with our external logistics partner and project teams
• Handle returns and drive the repair process end-to-end, acting as key contact between service, logistics and documentation
• Create and maintain service and SaaS contracts, including indexations, changes, activations and cancellations
• Invoice service orders, work orders and contracts, monitor the backlog, and support customers with quotations and aftersales questions

What You Bring

• Completed commercial apprenticeship or equivalent education
• Experience in order management, order fulfilment or the spare parts business
• A structured, detail‑oriented approach with the ability to manage priorities while maintaining a high level of accuracy.
• Resilience and stamina for a fast‑paced service business
• Good communication skills in both German (min C1) and English

What You Can Expect

• Flexible Hybrid Work Model – Balance collaboration in our Grödig office with the flexibility of our hybrid working model, helping you achieve a healthy work–life balance.
• Meal Allowance – Enjoy a digital meal allowance designed to give you flexibility and choice throughout your working day.
• Job Bike Leasing Programme – Take advantage of our bike leasing programme to support a healthier, more active lifestyle.
• Transport Subsidy – Receive financial support for your Job Ticket, making your daily commute easier and more affordable.
• Extra Vacation Days – Benefit from the option to purchase an additional week of holiday, giving you more time to rest and recharge.
• Support for Sustainable Commuting – Access electric vehicle charging stations at our office, helping you make more sustainable travel choices.
• Global Collaboration – Work alongside colleagues from across our international business, sharing knowledge, expertise and different perspectives.
• Professional Growth Opportunities – Expand your skills through cross‑functional collaboration and continuous opportunities for learning and career development.

We offer a competitive salary based on your qualifications and professional experience. The minimum salary for this position according to the collective agreement is EUR 2,535.00 gross per month on a full‑time basis. Of course, your actual salary will be adjusted in line with the market based on your qualifications.

Location: Salzburg, Austria

We’re committed to building diverse, inclusive teams and encourage applications from all who see themselves thriving here. If you have questions about the role or process, contact Léa Rein, Senior Talent Acquisition Business Partner at [e-mail].

Let’s create a safer and more open world — together.

Innovative solutions at the cutting edge, a dynamic and forward-thinking work environment, and diverse opportunities – welcome to the world of SKIDATA. Join our strong, international team now and help shape the future of modern access solutions with your creativity and expertise. When you join our SKIDATA team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 62,000 colleagues in more than 70 different countries.

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