Order Fulfillment Specialist (mfd)

SKIDATA AG; Grödig; Hybrid; EUR 26.000 - 31.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Meal allowance

Bike leasing

Transport subsidy

Extra vacation days

EV charging stations

Global collaboration

Career growth

Zusammenfassung

SKIDATA AG in Grödig/Salzburg, Austria, invites you to join as an Order Fulfillment Specialist (m/f/d). You will manage end-to-end orders, spare parts replenishment, and logistics coordination for our Swiss service operations, collaborating with colleagues across borders.

A commercial apprenticeship or equivalent education is required, and German (C1) and English skills are expected. The role offers a flexible hybrid work model and a competitive salary above the collective agreement minimum.

Qualifikationen

• Completed commercial apprenticeship or equivalent education.
• Experience in order management, order fulfilment or the spare parts business.
• Structured, detail-oriented with the ability to manage priorities while maintaining a high level of accuracy.
• Resilience and stamina for a fast-paced service business.
• Good communication skills in German (min C1) and English.

Aufgaben

• Administer projects, work orders and service orders end-to-end in AX12, including master data.
• Manage spare parts replenishment and MRP to secure supply for Swiss service operations.
• Coordinate transports for Swiss shipments with external logistics partner and project teams.
• Handle returns and drive the repair process end-to-end, acting as key contact between service, logistics and documentation.
• Create and maintain service and SaaS contracts, including indexations, changes, activations and cancellations.
• Invoice service orders, work orders and contracts; monitor backlog and support quotations.

Kenntnisse

Order management

Order fulfilment

Spare parts

German C1

English

Ausbildung

Commercial apprenticeship

Jobbeschreibung

Innovative solutions on the pulse of time, a dynamic and progressive working environment, versatile opportunities - this is the world of SKIDATA. Become part of our strong, international team now and shape the future of modern access systems with your ideas and know-how.

Worldwide careers

Training and development

Are you ready to keep our global service operations running smoothly? At SKIDATA, we're leaders in cutting-edge access solutions, and we're looking for a dedicated Order Fulfillment Specialist (m/f/d) to join our dynamic Supply Chain Management Switzerland team. You'll be employed at our SKIDATA HQ in Grödig/Salzburg, Austria, while working closely with and supporting our colleagues in Switzerland. If you enjoy structured, reliable work and thrive in a fast-paced service business, this is your chance to make a real impact.

What You’ll Do

• Administer projects, work orders and service orders end-to-end in AX12, including master data such as vendor addresses, facilities, project contracts and items
• Manage spare parts replenishment and MRP to secure supply for our Swiss service operations, keeping inventory levels healthy and well balanced
• Coordinate transports for Swiss shipments in close collaboration with our external logistics partner and project teams
• Handle returns and drive the repair process end-to-end, acting as key contact between service, logistics and documentation
• Create and maintain service and SaaS contracts, including indexations, changes, activations and cancellations
• Invoice service orders, work orders and contracts, monitor the backlog, and support customers with quotations and aftersales questions

What You Bring

• Completed commercial apprenticeship or equivalent education
• Experience in order management, order fulfilment or the spare parts business
• A structured, detail-oriented approachwith the ability to manage priorities while maintaining a high level of accuracy.
• Resilience and stamina for a fast-paced service business
• Good communication skills in both German (min C1) and English

What You Can Expect

• Flexible Hybrid Work Model– Balance collaboration in our Grödig office with the flexibility of our hybrid working model, helping you achieve a healthy work–life balance.
• Meal Allowance– Enjoy a digital meal allowance designed to give you flexibility and choice throughout your working day.
• Job Bike Leasing Programme– Take advantage of our bike leasing programme to support a healthier, more active lifestyle.
• Transport Subsidy– Receive financial support for your Job Ticket, making your daily commute easier and more affordable.
• Extra Vacation Days– Benefit from the option to purchase an additional week of holiday, giving you more time to rest and recharge.
• Support for Sustainable Commuting– Access electric vehicle charging stations at our office, helping you make more sustainable travel choices.
• Global Collaboration– Work alongside colleagues from across our international business, sharing knowledge, expertise and different perspectives.
• Professional Growth Opportunities– Expand your skills through cross‑functional collaboration and continuous opportunities for learning and career development.

We offer a competitive salary based on your qualifications and professional experience. The minimum salary for this position according to the collective agreement is EUR 2,535.00 gross per month on a full-time basis. Of course, your actual salary will be adjusted in line with the market based on your qualifications.

We’re committed to building diverse, inclusive teams and encourage applications from all who see themselves thriving here. To make sure your personal data stays protected, we do not review applications sent via email or post.

Let’s create a safer and more open world — together.

Innovative solutions at the cutting edge, a dynamic and forward-thinking work environment, and diverse opportunities – welcome to the world of SKIDATA. Join our strong, international team now and help shape the future of modern access solutions with your creativity and expertise. When you join our SKIDATA team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 62,000 colleagues in more than 70 different countries.