IT Workplace Support Intern | Flexible Hours, Remote

Erste Digital GmbH; Wien; On-site; EUR 36,000 - 38,000; Full time

Job summary

Erste Digital GmbH offers an internship opportunity focusing on IT workplace administration, including devices, connectivity, and policy compliance. You will engage with colleagues and business partners to handle requests, improve processes, and support IT workplace projects.

The program is 12 months long with a part-time to full-time schedule (20-30h/week), and there is an internship salary based on bachelor or master student status.

Qualifications

• Enrolled student with on-going IT-related degree.
• Customer orientation, organizational skills and a structured way of working.
• High interest in IT workplace related issues.
• Passion for teamwork and continuous learning.
• Fluent in German and English.
• Immediate start for an internship with a duration of 12 months with potential for extension.

Responsibilities

• Handle IT workplace requirements (notebooks, phones, connectivity) per policies.
• Maintaining and monitoring the company’s IT equipment including budget and policy compliance.
• Creating and reviewing processes to establish an efficient IT Service Point.
• Support colleagues and business partners regarding IT workplace requests and issues.
• Find solutions for complex and non-standard requests.
• Inform colleagues about news regarding the IT workplace field.
• Support IT workplace related projects, including testing new features of the request tool.

Skills

Customer orientation

Organizational skills

Structured way of working

Teamwork

Continuous learning

Fluent German & English

Education

Enrolled IT-related student

Job description

Erste Digital GmbH offers an internship opportunity focusing on IT workplace administration, including devices, connectivity, and policy compliance. You will engage with colleagues and business partners to handle requests, improve processes, and support IT workplace projects.

The program is 12 months long with a part-time to full-time schedule (20-30h/week), and there is an internship salary based on bachelor or master student status.