IT Project Manager, Enterprise Accounts

Jobtailor; Linz; Vor Ort; EUR 60.000 - 85.000; Vollzeit

Zusammenfassung

Jobtailor in Linz is seeking an experienced project and customer-success professional to manage enterprise accounts from Leonding office. You will lead cross-functional initiatives, translate requirements into actionable roadmaps, and ensure delivery milestones are met with Product and Engineering.

Responsibilities include steering committee leadership, scope negotiation, risk mitigation, and ensuring customers derive value from the product while coordinating with multiple workstreams across

Qualifikationen

• Several years of experience managing complex customer projects in software environments.
• Knowledge of system architectures, APIs, authentication (OIDC and SSO).
• Fluent German with professional negotiation skills.
• Very good English.

Aufgaben

• Manage customer relationships with management and project stakeholders across enterprise key accounts.
• Lead regular status meetings and steering committees.
• Translate customer requirements into a structured delivery roadmap with Product and Engineering.
• Take responsibility for the on-time delivery of complex customer projects, including international app rollouts and third-party system integrations.
• Negotiate scope, priorities, and release schedules.
• Identify customer needs early and proactively address risks.
• Support customers in successfully using the product.
• Provide transparent visibility into dependencies between workstreams.

Kenntnisse

Project management

Customer relationship management

System architecture understanding

APIs

Authentication

Mobile release cycles

Fluent German

Very good English

Jobbeschreibung

Manage customer relationships with management and project stakeholders across enterprise key accounts
Lead regular status meetings and steering committees
Translate customer requirements into a structured delivery roadmap in collaboration with Product and Engineering
Take responsibility for the on-time delivery of complex customer projects, such as international app rollouts and third-party system integrations
Negotiate scope, priorities, and release schedules
Identify customer needs at an early stage and proactively address risks
Support customers in successfully using the product
Ensure requirements are sufficiently defined for Engineering decision-making
Provide transparent visibility into dependencies between workstreams

Requirements

• Several years of experience managing complex customer projects in a software environment, such as a digital/software agency, SaaS company, or enterprise IT/retail organization
• Detailed understanding of system architectures, APIs, authentication (e.g., OIDC and SSO), and mobile release cycles (iOS/Android)
• Fluent German, including professional negotiation skills
• Very good English
• Willingness to work regularly from the office in Leonding
• Experience with loyalty solutions, retail processes, or white-label environments is an advantage

Core Competencies

Demonstrates expertise in managing complex customer projects within software environments, ensuring on-time delivery and effective communication with stakeholders. Proficient in translating customer requirements into actionable roadmaps while maintaining a strong focus on system architectures and integration.

Highest-signal resume keywords

• Project Management
• Customer Relationship Management
• System Architecture Understanding
• Fluent German
• Experience with Loyalty Solutions

Hard Skills

• Project Management
• System Architecture
• APIs
• Authentication
• Mobile Release Cycles
• Customer Project Delivery
• Risk Management
• Requirements Definition

Soft Skills

• Negotiation Skills
• Communication Skills

Industry Keywords

• SaaS
• Digital Agency
• Enterprise IT
• Retail Processes
• White-Label Environments