IT Application Support Analyst (w/m/d)

LPAT LeasePlan Österreich Fuhrparkmanagement GmbH; Wien; Vor Ort; EUR 30.000 - 36.000; Vollzeit

Zusammenfassung

Ayvens sucht eine/n Technical Application Owner zur Betreuung interner IT-Applikationen und Erstellung von Reports. Sie sind der/die Ansprechpartner/in für Fachabteilungen bei IT-Anfragen und koordinieren Incidents sowie Service Requests weltweit. Zudem analysieren Sie Anforderungen und unterstützen Architekten bzw.

IT-Security beim Monitoring. Sie verfügen über eine technische Ausbildung und mindestens 4 Jahre relevante Berufserfahrung, beherrschen Deutsch und Englisch sicher und arbeiten

Qualifikationen

• Technische Ausbildung abgeschlossen (HTL/FH/Uni).
• Mindestens 4 Jahre relevante Berufserfahrung.
• Sehr gute Deutsch- und Englischkenntnisse.
• Souveräner Umgang mit MS Office.
• Gute SQL-Kenntnisse; Basisprogrammierkenntnisse von Vorteil.
• ITIL/ITSM-Kenntnisse und Erfahrung mit Ticketsystemen (z. B. Jira).

Aufgaben

• Du betreust interne IT-Applikationen und erstellst Reports.
• Du bist erster Ansprechpartner für Fachabteilungen bei IT-Anfragen.
• Du koordinierst Incidents und Service Requests lokal und international.
• Du analysierst Anforderungen und erarbeitest Verbesserungen.
• Du unterstützt Architekten und IT-Security beim Monitoring.

Kenntnisse

4 Jahre Berufserfahrung

Deutsch sehr gut

Englisch gut

MS Office Kenntnisse

SQL Kenntnisse

Grundkenntnisse Programmierung

ITIL/ITSM Kenntnisse

Ticketing Systeme Jira Unity

Ausbildung

Technische Ausbildung (HTL/FH/Uni)

Jobbeschreibung

At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Deine zukünftige Rolle.

• Du agierst im Team als Technical Application Owner für einen Teil unserer IT-Applikationen
• Du betreust interne IT-Applikationen und erstellst Reports
• Du bist der erste Ansprechpartner für unsere Fachabteilungen bei IT-Anfragen im laufenden Betrieb
• Du koordinierst Incidents und Service Requests zwischen Fachabteilungen und den Entwicklungsteams (lokal/internat.)
• Du analysierst kleinere Anforderungen und erarbeitest Vorschläge für Verbesserungen
• Du unterstützt unsere Architekten und IT-Security Teams beim Monitoring unserer Applikationen

Das bringt dich in die Poleposition.

• Du hast eine technische Ausbildung (HTL, FH, Uni)
• Du hast bereits 4 Jahre relevante Berufserfahrung gesammelt
• Du hast sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
• Du bist versiert in den MS Office Programmen
• Gute SQL Query Kenntnisse und Basis-Programmierkenntnisse sind von Vorteil
• Du hast eine selbständige, genaue und strukturierte Arbeitsweise
• Du hast eine hohe Team-, Service- und Lösungsorientierung
• Du kennst ITIL und ITSM-Prozesse und hast Erfahrung mit gängigen Ticketing Systemen (e.g. Jira, Unity, etc.)

Für diese Position bieten wir ein Mindestgehalt von € 3.000,- brutto pro Monat, je nach Qualifikation und Berufserfahrung mit Bereitschaft zur Überzahlung.

Why Ayvens?

With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that’s diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.