Housekeeping Manager / Fulltime / 38h / Wien

CCS Cleaning Services; Wien; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

CCS Cleaning Services in Wien, Austria, seeks a Hotel Housekeeping Manager to oversee daily housekeeping operations and lead a team to uphold cleanliness and guest satisfaction. The role requires onsite presence, 38 hours per week, and a salary based on experience.

You will coordinate staff schedules, supervise housekeeping teams, and ensure high-quality service in a fast-paced hotel environment. Collaboration with hotel management is essential to deliver excellent guest experiences.

Qualifikationen

• Experience in a supervisory or managerial role in hotel housekeeping or similar.
• Strong leadership and communication skills to manage a diverse team.
• Deep knowledge of cleaning methods, materials, equipment, and health & safety in housekeeping.
• Proficiency with computer systems for scheduling, inventory management, and reporting.
• Ability to address and resolve guest issues or complaints promptly.
• Flexibility to work weekends and holidays as needed.

Aufgaben

• Assign and coordinate daily housekeeping tasks, ensuring proper staffing and shift coverage.
• Supervise housekeeping staff and provide ongoing guidance and support.
• Organize onboarding and ongoing training to maintain service standards.
• Handle administrative tasks, including time tracking, productivity, and quality reporting.
• Conduct regular room inspections to ensure cleanliness and quality standards.
• Provide constructive feedback and recognize strong performance.
• Evaluate staff performance, set objectives, and support development.
• Manage inventory through regular stock checks and timely reordering.

Kenntnisse

Leadership

Communication

Hospitality knowledge

Scheduling software

Tools

Scheduling software

Inventory software

Reporting software

Jobbeschreibung

Full Time

Our Mission

At CCS, we go beyond cleaning – we believe in sustainability and service.We deliver eco-friendly, customized solutions to help hotels create welcoming spaces. Our success is built on our supportive and enthusiastic teams, where you’ll feel valued every day.

Position Overview

You must be located in Austria to be eligible for this role. Work permit required

Location:Wien

Hours per week:38 hours

Salary / Hourly rate:Based on experience

As a Hotel Housekeeping Manager at CCS, you’ll be responsible for overseeing the daily housekeeping operations of the hotel, leading teams to ensure exceptional cleanliness standards and guest satisfaction.

You’ll manage staff scheduling, quality control, and operational processes while working closely with hotel management to deliver efficient, high-quality service in a fast-paced hospitality environment.

Key Responsibilities

• Assign and coordinate daily housekeeping tasks, ensuring proper staffing and shift coverage
• Supervise housekeeping staff and provide ongoing guidance and support
• Organize onboarding and ongoing training to maintain and improve service standards
• Handle administrative tasks, including time tracking, productivity, and quality reporting
• Conduct regular room inspections to ensure cleanliness and quality standards are met
• Provide constructive feedback and recognize strong performance
• Evaluate staff performance, set objectives, and support development
• Manage inventory through regular stock checks and timely reordering

Qualifications & Skills

• Previous experience in a supervisory or managerial role within the housekeeping department of a hotel or similar establishment.
• Strong leadership and communication skills to effectively manage and motivate a diverse team.
• In-depth knowledge of cleaning methods, materials, and equipment used in the hospitality industry, along with an understanding of health and safety regulations and procedures related to housekeeping.
• Proficiency in using computer systems and software for scheduling, inventory management, and reporting.
• Ability to professionally and promptly address and resolve guest issues or complaints.
• Flexibility to work various shifts, including weekends and holidays, as needed.