Hotel Housekeeping Manager - Lead Teams, Elevate Cleanliness

CCS Cleaning Services; Wien; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

CCS Cleaning Services in Wien, Austria, seeks a Hotel Housekeeping Manager to oversee daily housekeeping operations and lead a team to uphold cleanliness and guest satisfaction. The role requires onsite presence, 38 hours per week, and a salary based on experience.

You will coordinate staff schedules, supervise housekeeping teams, and ensure high-quality service in a fast-paced hotel environment. Collaboration with hotel management is essential to deliver excellent guest experiences.

Qualifikationen

• Experience in a supervisory or managerial role in hotel housekeeping or similar.
• Strong leadership and communication skills to manage a diverse team.
• Deep knowledge of cleaning methods, materials, equipment, and health & safety in housekeeping.
• Proficiency with computer systems for scheduling, inventory management, and reporting.
• Ability to address and resolve guest issues or complaints promptly.
• Flexibility to work weekends and holidays as needed.

Aufgaben

• Assign and coordinate daily housekeeping tasks, ensuring proper staffing and shift coverage.
• Supervise housekeeping staff and provide ongoing guidance and support.
• Organize onboarding and ongoing training to maintain service standards.
• Handle administrative tasks, including time tracking, productivity, and quality reporting.
• Conduct regular room inspections to ensure cleanliness and quality standards.
• Provide constructive feedback and recognize strong performance.
• Evaluate staff performance, set objectives, and support development.
• Manage inventory through regular stock checks and timely reordering.

Kenntnisse

Leadership

Communication

Hospitality knowledge

Scheduling software

Tools

Scheduling software

Inventory software

Reporting software

Jobbeschreibung

CCS Cleaning Services in Wien, Austria, seeks a Hotel Housekeeping Manager to oversee daily housekeeping operations and lead a team to uphold cleanliness and guest satisfaction. The role requires onsite presence, 38 hours per week, and a salary based on experience.

You will coordinate staff schedules, supervise housekeeping teams, and ensure high-quality service in a fast-paced hotel environment. Collaboration with hotel management is essential to deliver excellent guest experiences.