Housekeeping Manager

CULLEN CLEANING SERVICES; Wien; Vor Ort; EUR 36.000 - 52.000; Vollzeit

Zusammenfassung

CCS, Vienna-based hotel services provider, is seeking a Hotel Housekeeping Manager to oversee daily housekeeping operations and lead a diverse team in a fast-paced setting. You will schedule staff, monitor quality, coordinate with hotel management, and ensure exceptional cleanliness and guest satisfaction across all areas of the property.

The ideal candidate has supervisory experience in hotel housekeeping, strong leadership and communication skills, and a solid grasp of safety, inventory, and

Qualifikationen

• Experience in a supervisory or managerial role in hotel housekeeping.
• Strong leadership and communication skills to manage a diverse team.
• Knowledge of cleaning methods, materials, and safety regulations.
• Experience with scheduling, inventory management, and reporting software.

Aufgaben

• Assign and coordinate daily housekeeping tasks, ensuring proper staffing and shift coverage
• Supervise housekeeping staff and provide ongoing guidance and support
• Organize onboarding and ongoing training to maintain and improve service standards
• Handle administrative tasks, including time tracking, productivity, and quality reporting
• Conduct regular room inspections to ensure cleanliness and quality standards are met
• Provide constructive feedback and recognize strong performance
• Evaluate staff performance, set objectives, and support development
• Manage inventory through regular stock checks and timely reordering

Kenntnisse

Supervisory/managerial experience

Leadership

Communication skills

Cleaning methods & safety knowledge

Hospitality industry knowledge

Scheduling software proficiency

Inventory management systems

Guest issue resolution

Tools

Scheduling software

Inventory management software

Reporting software

Jobbeschreibung

At CCS, we go beyond cleaning – we believe in sustainability and service. We deliver eco-friendly, customized solutions to help hotels create welcoming spaces. Our success is built on our supportive and enthusiastic teams, where you’ll feel valued every day.

Position Overview

You must be located in Austria to be eligible for this role. Work permit required

Location: Wien

Hours per week: 38 hours

Salary / Hourly rate: Based on experience

As a Hotel Housekeeping Manager at CCS, you’ll be responsible for overseeing the daily housekeeping operations of the hotel, leading teams to ensure exceptional cleanliness standards and guest satisfaction.

You’ll manage staff scheduling, quality control, and operational processes while working closely with hotel management to deliver efficient, high-quality service in a fast-paced hospitality environment.

Key Responsibilities

• Assign and coordinate daily housekeeping tasks, ensuring proper staffing and shift coverage
• Supervise housekeeping staff and provide ongoing guidance and support
• Organize onboarding and ongoing training to maintain and improve service standards
• Handle administrative tasks, including time tracking, productivity, and quality reporting
• Conduct regular room inspections to ensure cleanliness and quality standards are met
• Provide constructive feedback and recognize strong performance
• Evaluate staff performance, set objectives, and support development
• Manage inventory through regular stock checks and timely reordering

Qualifications & Skills

• Previous experience in a supervisory or managerial role within the housekeeping department of a hotel or similar establishment.
• Strong leadership and communication skills to effectively manage and motivate a diverse team.
• In-depth knowledge of cleaning methods, materials, and equipment used in the hospitality industry, along with an understanding of health and safety regulations and procedures related to housekeeping.
• Proficiency in using computer systems and software for scheduling, inventory management, and reporting.
• Ability to professionally and promptly address and resolve guest issues or complaints.
• Flexibility to work various shifts, including weekends and holidays, as needed.