Head of IT Infrastructure & Operations

KTM Innovation; Mattighofen; Vor Ort; EUR 73.350 - 89.650; Vollzeit

Benefits dieser Stelle

Possibility to work partly from home office

Attractive social benefits

Training & development opportunities

Zusammenfassung

KTM Innovation in Mattighofen, Austria, is seeking a Head of Infrastructure & Operations. You will ensure a secure and high-performing IT environment while leading multiple teams and managing budgets.

Ideal candidates have a strong IT management background, leadership experience, and the ability to oversee KPI and SLA management. The position allows for partial remote work and offers a performance-related salary starting from €81,500 gross per year.

Qualifikationen

• Several years of professional and leadership experience in IT Infrastructure and/or Operations.
• Solid experience in managing operational IT units and complex IT operating structures.
• Ability to make clear decisions in complex situations.

Aufgaben

• Overall responsibility for IT Infrastructure & Operations.
• Leadership and development of multiple teams.
• Definition and management of operating models and processes.

Kenntnisse

IT management

Leadership

KPI management

SLA management

Budget management

Vendor management

Strategic thinking

Communication skills

Organizational skills

Ausbildung

Completed education in IT, IT management, or business informatics

Jobbeschreibung

Head of Infrastructure & Operations

To ensure that both our motorcycles and business processes are ready to race, we are accelerating in IT Infrastructure & Operations.

As Head of Infrastructure & Operations, you hold overall responsibility for a stable, secure, and future‑proof IT operation at KTM. You lead several teams, shape IT services, operating models, and partner landscape, and act as a strategic partner for IT management and business stakeholders.

Responsibilities

• Overall responsibility for IT Infrastructure & Operations, ensuring a stable, secure, and high‑performing IT environment.
• Leadership, development, and prioritization of multiple teams with a total of approx. 25–30 employees.
• Definition, management, and continuous improvement of operating models, processes, and organizational structures within the infrastructure and operations environment.
• Responsibility for KPI and SLA management and continuous optimization of quality, cost, and performance.
• Vendor and contract management for external service providers, including governance, escalation handling, and performance monitoring.
• Budget responsibility for IT Infrastructure & Operations topics.
• Close alignment and strategic sparring with Vice Presidents, Heads of Departments, and internal customers.
• Active contribution to shaping the IT strategy and implementing company‑wide IT and security standards.

Qualifications

• Completed education with a focus on IT, IT management, business informatics, or a comparable qualification.
• Several years of professional and leadership experience in IT Infrastructure and/or Operations.
• Solid experience in managing operational IT units, service providers, and complex IT operating structures.
• Experience with KPI, SLA, and provider management, as well as budget and contract responsibility.
• Ability to make clear decisions even in complex or uncertain situations and consistently follow through.
• Strong communication and organizational skills, along with strategic thinking capabilities.
• Proactive and structured way of working, combined with strong social and intercultural competence.
• Passion for modern IT organizations, team development, and sustainable operating models.

Benefits

• The opportunity to actively help shape the new beginning and future of one of Europe’s most successful motorcycle manufacturers.
• Possibility to work partly from home office.
• Attractive social benefits and training & development opportunities.
• Performance‑related salary from € 81,500 gross per year (overpayment possible).