Head Host (M/F/X) - Temporary Contract - Lech

Hospitaliti; Gemeinde Weißenbach am Lech; Presencial; EUR 33.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Phone Allowance

Travel allowance

Organised Ski Pass

Organised Accommodation

Air Glaciers Heli Rescue Card

Seasonal Ski/Board Hire

Company Jacket

Team Events

Descripción de la vacante

Le Collectionist is hiring through Hosco in Lech am Arlberg, Austria, for the role of Head Chalet Host. The position is a hands-on, guest‑facing role requiring a minimum of 2 years in luxury hospitality, with English fluency and a willingness to work weekends during peak seasons.

The contract is 40 hours per week for 4.5 months, starting 27 November 2026, with duties spanning hosting, housekeeping, and property upkeep.

Formación

• Minimum 2 years' experience in the luxury hospitality sector (chalets, hotels, yachts, events).
• Fluent in spoken English; French or German is a bonus.
• Able to work independently and in a team.
• Reliable, discreet, and service-oriented.
• Well-presented and comfortable in a guest-facing role.
• Nice to have: cooking experience or kitchen exposure.

Responsabilidades

• Deliver daily hosting and housekeeping services to exceed guest expectations.
• Prepare, lay out, and serve breakfast, tea, drinks, canapés, and dinner.
• Greet guests on arrival and departure; assist with luggage.
• Maintain a professional, welcoming, service-oriented presence.
• Undertake chalet changeovers with deep cleaning and setup.
• Ensure cleanliness, hygiene and presentation of all properties.

Conocimientos

English proficiency

Teamwork

Discretion

Guest service

Descripción del empleo

Le Collectionist is hiring through Hosco in Lech am Arlberg.Bramble Ski by Le Collectionist is the specialist in exceptional alpine holidays, curating unforgettable stays in some of the world's most prestigious ski destinations. From iconic chalets in the French Alps to exclusive retreats in Switzerland and Austria, Bramble Ski combines breathtaking properties with highly personalised services to create seamless, tailor‑made experiences for families and groups. Every chalet in our portfolio is carefully selected for its character, location and outstanding quality, offering guests the perfect setting to reconnect, celebrate and create lasting memories in the mountains. Our dedicated local teams and expert concierges take care of every aspect of the journey, allowing guests to focus entirely on enjoying their time together. From private chefs, ski instructors and childcare to helicopter transfers, wellness treatments and exclusive mountain experiences, every stay is thoughtfully designed around each guest's wishes. At Bramble Ski, luxury is defined by effortless service, genuine hospitality and unforgettable moments on and off the slopes. This position is a 40 hours contract per week -to be filled for a duration of 4.5 months, starting from 27th of November 2026.

Rôle :

As an Head Chalet Host, you’ll be responsible for delivering exceptional daily service to guests and ensuring that our luxury properties are maintained to the highest standards. This is a hands‑on and varied role that includes ensuring service areas are clean and organised as well as the rest of guest areas, setting and serving meals, lighting fires, completing bedroom turn‑downs in the evenings, and creating a warm and welcoming atmosphere. We’re looking for hospitality professionals who are passionate about guest experience, proactive, discreet, work well in a team, and ready to go the extra mile to ensure every stay is truly unforgettable.

Responsibilities:

• Guest Service & Hospitality: Deliver daily hosting and housekeeping services to exceed guest expectations in line with the advertised package
• Prepare, lay out, and serve breakfast, afternoon tea, evening drinks, canapés, and dinner during designated bookings
• Meet and greet guests on arrival and departure, including assisting with luggage transport
• Maintain a professional, welcoming, and service‑oriented presence at all times
• Property Operations & Housekeeping: Undertake chalet changeovers on designated turnover days, including deep cleaning and preparation
• Ensure best practice in cleanliness, hygiene, and overall presentation of all properties
• Follow company policies for linen and towel usage, cleaning protocols, and inventory control
• Manage replenishment and correct usage of cleaning materials and supplies
• Arrange flowers and seasonal decorations throughout the property
• Maintenance & Property Upkeep: Carry out basic maintenance tasks (e.g., unblocking toilets, changing bulbs) where required
• Escalate more complex maintenance issues to the Maintenance Manager or resort team
• Immediately report any damage to property or equipment and prevent further misuse
• Stock, Budget & Administration: Conduct stocktakes and inventory checks throughout the season as instructed
• Manage and adhere to chalet budgets and maintain accounts in line with company processes
• Source or purchase additional required items via approved systems (e.g., crockery, cutlery, kitchen items)
• Compliance & Safety: Ensure compliance with all local laws, Health & Safety regulations, and company policies
• Never serve food containing known guest allergens
• Uphold mountain safety rules at all times while in uniform
• Do not provide unauthorised services (e.g., ski instruction, guiding, photography) outside approved operations
• Ensure proper handling and distribution of guest tips according to company guidelines
• Teamwork & Communication: Attend all staff briefings and meetings as required
• Act as first point of resolution for any staff disputes before escalation
• Support other operations within Bramble Ski or Haute Montagne across Austria, France, and Switzerland when needed (including short‑term cover for sickness or injury)
• Maintain strong working relationships with suppliers and internal teams
• Ensure all company processes, procedures, and updates are implemented correctly

Schedules & specificities:

Bramble Ski operates in accordance with Austrian labour law and applicable collective agreements. Due to operational requirements, work on Saturdays and Sundays may be required, particularly during high season. Working schedules are organized on a rotating basis and communicated at least one week in advance, in coordination with the wider team. All scheduling complies with Austrian regulations on working time, rest periods, and maximum weekly working hours. Overtime is managed in line with Austrian labour law and applicable collective agreements and is compensated either through time off in lieu or payment, as legally required. All scheduling and compensation practices must remain fully compliant with Austrian labour law, and adjustments will be made where necessary to ensure ongoing compliance.

Ideal Candidate:

Required skills & experience:

• Minimum 2 years' experience in the luxury hospitality sector (chalets, hotels, yachts, events, etc.)
• Fluent in spoken English; French or German is a bonus
• Positive, proactive, and able to work both independently and in a team
• Reliable, discreet, and service-oriented
• Well‑presented and comfortable in a guest‑facing role
• Passionate about hospitality and mountain life
• Nice to have: Strong housekeeping skills with a high attention to detail
• Some cooking experience is a plus (professional kitchen, cookery course, or group catering)
• All our positions are open, on an equal skills basis, to employees with specific needs or accommodations related to a disability.

Perks:

• Phone Allowance
• Travel allowance
• Organised Ski Pass
• Organised Accommodation
• Air Glaciers Heli Rescue Card
• Seasonal Ski/Board Hire - subject to availability
• Company Jacket
• Team Events

Please see the full vacancy for the benefits offered by Le Collectionist.