German-Speaking iGaming Support Agent (Malta)

Next Job Abroad; Österreich; Hybrid; EUR 22,500 - 27,500; Full time

Benefits offered by this job

Career growth opportunities

International work environment

Competitive performance bonuses

Health care benefits

Fully paid training

Relocation package

Job summary

Next Job Abroad is looking for a German Speaking Customer Support Agent to join their team in the exciting iGaming industry. In this role, you will provide exceptional service to our German-speaking clients while experiencing life in Malta, known for its beautiful landscapes and vibrant culture.

The ideal candidate will have fluency in German and a good command of English. Responsibilities include addressing customer inquiries, educating clients about products, and collaborating with the support team to ensure top-quality service.

Qualifications

• Prior experience in customer support or a related role is preferred.
• Ability to multitask and effectively manage time in a fast-paced environment.
• Willingness to relocate to Malta.

Responsibilities

• Provide outstanding customer service to German-speaking clients via chat, email, and phone.
• Address and resolve customer inquiries and concerns promptly.
• Educate customers about our products and services.

Skills

Fluency in German

Good command of English

Strong communication skills

Customer satisfaction focus

Multitasking ability

Knowledge of iGaming industry

Tools

CRM systems

Job description

Next Job Abroad is looking for a German Speaking Customer Support Agent to join their team in the exciting iGaming industry. In this role, you will provide exceptional service to our German-speaking clients while experiencing life in Malta, known for its beautiful landscapes and vibrant culture.

The ideal candidate will have fluency in German and a good command of English. Responsibilities include addressing customer inquiries, educating clients about products, and collaborating with the support team to ensure top-quality service.