German Remote Support Specialist – EU Relocation

FH Collective - Academy; Dornbirn; On-site; EUR 21,000 - 24,000; Full time

Benefits offered by this job

Hotel accommodation for relocation

Flight ticket

Airport pickup

Real estate fees covered

Remote work setup

Job summary

FH Collective - Academy is seeking German-speaking customer support professionals to join our team relocating to Greece. You will provide empathetic support, investigate issues, and promote safety while working remotely in a Mediterranean lifestyle.

Fluency in German and English, strong communication, and a proactive, data‑driven approach are required. Relocation package applies; fully remote setup available within Greece.

Qualifications

• Fluency in German and English is required.
• Strong communication and analytical skills are essential.
• A solution‑oriented mindset and passion for helping others is important.
• Basic familiarity with digital platforms (training provided) is required.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German fluency

English proficiency

Communication skills

Analytical skills

Solution‑oriented mindset

Digital platforms familiarity

Job description

FH Collective - Academy is seeking German-speaking customer support professionals to join our team relocating to Greece. You will provide empathetic support, investigate issues, and promote safety while working remotely in a Mediterranean lifestyle.

Fluency in German and English, strong communication, and a proactive, data‑driven approach are required. Relocation package applies; fully remote setup available within Greece.