French Speaking Support Specialist

emplify GmbH; Lavamünd; Vor Ort; EUR 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Relocation bonus

Accommodation

Plane ticket to Sofia

Airport taxi

Zusammenfassung

TELUS Digital Bulgaria in Sofia is looking for a Customer Support Specialist fluent in French and English to join our CX team. You will handle inquiries, provide product support, and troubleshoot via phone, email, chat or tickets while delivering outstanding customer experience.

No prior CX experience required. We offer relocation support: €1,200 gross, up to 30 days accommodation, plane ticket, airport taxi, fully paid training and health insurance.

Qualifikationen

• Fluent in French and English with excellent communication skills.

Aufgaben

• Handle inquiries, provide product support, and troubleshoot via phone, email, chat or tickets to ensure customer satisfaction.
• Identify and assess customers' needs and deliver outstanding customer experience.

Kenntnisse

French

English

Jobbeschreibung

place CH calendar_today 19.08.2026 business TELUS Digital

Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Customer Support Specialist with French and English you will be a part of a great team and all together will:

Achieve great customer experience and satisfaction

Identify and assess customers' needs

Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets

As a candidate, you do not need to have experience in a similar role but you should be fluent in French & English and have excellent communication skills.

We Offer:

• Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
  
• Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
  
• Plane Ticket from your location to Sofia
  
• Taxi transportation directly from the airport to your accommodation
  

Fully paid training

Stable job and career development opportunities

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Support and learning

We care about the well-being of our employees, invest in their future growth, and encourage fun and team-building projects!

About us:

TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.