Customer Quality Engineer – 8D Lead, PCB & On-Site Support

At S; Leoben; Vor Ort; EUR 52.000 - 78.000; Vollzeit

Benefits dieser Stelle

Free parking spaces

e-charging stations

Modern canteen

Zusammenfassung

AT&S in Leoben, Austria, is seeking a Customer Quality Engineer to bridge customers and the plant on all quality topics. You will drive 8D processes, coordinate corrective actions, and maintain transparent communication to ensure high customer satisfaction and continuous quality improvement.

The role requires proven PCB manufacturing quality experience, strong problem-solving skills, and fluency in English and German. Travel up to 20% may be required as part of global support and audits.

Qualifikationen

• Completed technical education with proven experience in quality engineering or a comparable role.
• Strong knowledge of PCB manufacturing, quality management, and statistical methods.
• Proven experience in customer complaint management and structured problem-solving (e.g. 8D).
• Excellent communication skills with fluency in English and German (written and spoken).
• Confident in working with SAP and MS Office tools.

Aufgaben

• Lead and coordinate 8D processes for customer complaints, ensuring timely submission and effective corrective actions.
• Act as the single point of contact for customers regarding quality-related topics and inquiries.
• Conduct root cause analyses and provide rapid on-site support (within 48 hours when required).
• Maintain continuous communication with customers or AQM for complaints, deviations, and general requests.
• Support global AT&S sites in complaint handling and align with local customer requirements.
• Train and guide internal teams on customer-specific quality standards and reject analysis.
• Represent the company during customer visits, audits, and quality discussions.
• Monitor, report, and ensure completion of quality actions, including documentation and certification (e.g. EN10204).

Kenntnisse

Quality engineering

PCB manufacturing

8D problem solving

Quality management

Customer communication

Ausbildung

Technical education

Tools

SAP

MS Office

Jobbeschreibung

AT&S in Leoben, Austria, is seeking a Customer Quality Engineer to bridge customers and the plant on all quality topics. You will drive 8D processes, coordinate corrective actions, and maintain transparent communication to ensure high customer satisfaction and continuous quality improvement.

The role requires proven PCB manufacturing quality experience, strong problem-solving skills, and fluency in English and German. Travel up to 20% may be required as part of global support and audits.