Croatian Speaking Customer Support Specialist

Cross Border Talents; Wien; Vor Ort; EUR 24.000 - 30.000; Vollzeit

Benefits dieser Stelle

Free one-way flight to Athens

2 weeks hotel accommodation

Housing assistance from real estate

Zusammenfassung

Cross Border Talents in Athens is seeking a Croatian-speaking Customer Support Specialist to assist global customers via phone, email, and chat. The role is on-site in Athens with a relocation package including flight, hotel, and housing assistance.

Requirements include Croatian at C2 and English at B2 or higher, plus strong customer service and adaptability in a multicultural setting. Prior CS experience is a plus.

Qualifikationen

• Croatian: C2 level
• English: B2 level or higher
• Strong customer service and communication skills
• Adaptability and team spirit in a multicultural environment
• Previous customer service experience is a plus

Aufgaben

• Provide professional support to Croatian-speaking customers via phone, email, and chat
• Troubleshoot common issues and guide users toward effective solutions
• Deliver consistent, high-quality customer experiences
• Maintain detailed records of customer interactions

Kenntnisse

Croatian (C2)

English (B2)

Customer service

Adaptability

Multicultural teamwork

Jobbeschreibung

Relocation Package Included!!!

Dreaming of trading grey skies for sparkling Aegean seas?

Join our international team as a Croatian-speaking Customer Support Specialist and enjoy the perfect blend of career growth and Mediterranean lifestyle.

Based on-site in Athens, you'll assist global customers in Croatian while soaking up the vibrant culture, delicious cuisine, and stunning beaches Greece has to offer. If you're ready for a new adventure that mixes professional development with seaside relaxation, this is the role for you.

Your Role

• Provide professional support to Croatian-speaking customers via phone, email, and chat
• Troubleshoot common issues and guide users toward effective solutions
• Deliver consistent, high-quality customer experiences
• Maintain detailed records of customer interactions

What You Bring

• Croatian: C2 level
• English: B2 level or higher
• Strong customer service and communication skills
• Adaptability and team spirit in a multicultural environment
• Previous customer service experience is a plus

What's In It for You

• Competitive salary and performance-based bonuses
• On-site work in vibrant Athens with a multicultural team
• Relocation package including:
  • Free one-way flight to Athens
  • 2 weeks of hotel accommodation upon arrival
  • Support from a real estate agency to find long-term housing
• A friendly, international work culture and the chance to live your dream Mediterranean life