Cloud & Datacenter IT Specialist – Global Ops & Stability

TroGroup GmbH; Wels; On-site; EUR 43,000 - 52,000; Full time

Benefits offered by this job

Extensive benefits

Flexible working hours

Travel opportunities

Job summary

TroGroup GmbH is seeking a Specialist IT Infrastructure - Cloud and Datacenter to ensure stable datacenter and cloud operations globally. The role covers hybrid environments, AD/Entra, backups, and DR readiness, with strong emphasis on ITIL-aligned incident management.

The candidate will work with Architecture teams, security policies with the CISO, and external vendors while contributing to runbooks and documentation. Travel may be involved.

Qualifications

• Hands-on experience operating complex IT environments with virtualization and high availability.
• Proficient in Windows and Linux servers, VMware vSphere, backup solutions, and AD.
• Experience with cloud platforms and monitoring/incident management processes.
• Willingness to travel and work under pressure.

Responsibilities

• Ensure reliable day-to-day operations of datacenter and cloud infrastructure environments.
• Operate, monitor, and maintain hybrid infrastructure, including servers, virtualization platforms, storage, backup, and cloud services.
• Manage system performance, availability, and capacity.
• Execute incident, problem, and change management processes in line with ITIL.
• Provide 2nd and 3rd level support, including troubleshooting and root-cause analysis.
• Maintain Active Directory and Entra services (identity, authentication, policies).
• Implement and maintain backup and recovery solutions (e.g. Veeam) and ensure disaster recovery readiness.
• Collaborate with Architecture teams to implement new solutions and ensure smooth transitions into operations.
• Ensure compliance with IT security policies in coordination with the CISO.
• Maintain accurate and up-to-date technical documentation and runbooks.
• Monitor infrastructure health and proactively identify risks and improvements.
• Coordinate with external providers and vendors for support and service delivery.
• Support automation and continuous improvement of operational processes.

Skills

Windows Server

Linux Server

VMware vSphere

Active Directory

Backup solutions

Cloud platforms

ITIL incident management

Monitoring tools

Networking basics

2nd/3rd line support

High availability

Job description

TroGroup GmbH is seeking a Specialist IT Infrastructure - Cloud and Datacenter to ensure stable datacenter and cloud operations globally. The role covers hybrid environments, AD/Entra, backups, and DR readiness, with strong emphasis on ITIL-aligned incident management.

The candidate will work with Architecture teams, security policies with the CISO, and external vendors while contributing to runbooks and documentation. Travel may be involved.