Assistant Store Manager - Lead Sales & Guest Experience

Suitsupply; Wien; On-site; EUR 31,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Lucrative bonus structure

Industry training program

Clothing allowance

Employee discount

Career advancement

Travel opportunities

Job summary

Suitsupply in Vienna is opening a new store in May 2027. We are seeking an Assistant Store Manager to support the Store Manager in achieving sales and service targets while upholding best practices for store operations and customer experience.

You will lead a professional team, coordinate with training and HR, ensure visual merchandising compliance, and collaborate with store support to optimize resources. Nights, weekends, and holidays may be required to meet targets.

Qualifications

• Previous experience in management, sales, hospitality, and/or service.
• Exceptional customer service/clienteling skills.
• Strong leadership and coaching abilities.
• Professional verbal and written communication skills.
• Flexible work schedule including nights, weekends, and holidays.

Responsibilities

• Support the Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives.
• Collaborate with training teams to develop a gold standard team.
• Establish weekly/monthly objectives for the team.
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and a personalized experience.
• Ensure that all merchandise is properly displayed according to visual guidelines.
• Collaborate with store support departments to utilize company resources effectively.
• Align with Human Resources on policies, procedures and development planning for store team.
• Performing other duties assigned by Store Manager.

Skills

Management experience

Sales

Hospitality

Customer service

Leadership

Communication

Flexible schedule

Job description

Suitsupply in Vienna is opening a new store in May 2027. We are seeking an Assistant Store Manager to support the Store Manager in achieving sales and service targets while upholding best practices for store operations and customer experience.

You will lead a professional team, coordinate with training and HR, ensure visual merchandising compliance, and collaborate with store support to optimize resources. Nights, weekends, and holidays may be required to meet targets.