Assistant Front Office Manager: Elevate Guest Experience

Rosewood Hotel Group; Österreich; Vor Ort; EUR 42.000 - 65.000; Vollzeit

Zusammenfassung

Rosewood Schloss Fuschl is seeking an Assistant Front Office Manager to lead daily Front Office operations, ensuring exceptional guest experiences from arrival to departure. You will support the Front Office Manager, develop and coach the team, and uphold Rosewood's Sense of Place and service standards while coordinating with Reservations, Concierge and Housekeeping.

This hands-on leadership role requires strong organizational skills, a guest‑first mindset, and the ability to manage multiple

Qualifikationen

• Experience in luxury hotel Front Office operations.
• Hands-on leadership and people development.
• Fluent English; German or other languages advantageous.

Aufgaben

• Oversee day-to-day Front Office operations.
• Coach and develop Front Office staff.
• Ensure seamless guest journeys and service recovery.
• Coordinate with Reservations, Concierge, and Housekeeping.

Kenntnisse

Leadership

Guest service

Communication

Team development

Front Office procedures

PMS experience

Tools

Opera PMS

Reservation system

Jobbeschreibung

Rosewood Schloss Fuschl is seeking an Assistant Front Office Manager to lead daily Front Office operations, ensuring exceptional guest experiences from arrival to departure. You will support the Front Office Manager, develop and coach the team, and uphold Rosewood's Sense of Place and service standards while coordinating with Reservations, Concierge and Housekeeping.

This hands-on leadership role requires strong organizational skills, a guest‑first mindset, and the ability to manage multiple