Workforce & Resource Deployment Analyst

Encora Inc.; Comisión de Fomento de Perú; Presencial; ARS 90.401.000 - 135.601.000; Jornada completa

Descripción de la vacante

Coforge invites an experienced Workforce & Resource Deployment Analyst to join our IT services team. You will manage end-to-end resource deployment, align workforce with project demands, and produce dashboards on utilization and bench status.

The role requires 3–5 years in workforce management, strong English (B2+), and collaboration across cross-functional teams. Experience with SAP and BI tools is a plus; nearshore/global delivery mindset is valued.

Formación

• 3–5 years of experience in workforce management, resource planning, or similar roles within IT services or nearshoring environments.
• Strong understanding of demand management and staffing dynamics in client-facing environments.
• Advanced English proficiency (B2 or higher), both written and spoken.
• Strong interpersonal and collaboration skills across cross-functional teams.
• Excellent organizational skills with the ability to manage multiple priorities simultaneously.
• Results-oriented mindset with strong ownership and accountability.
• Strong problem-solving skills with a structured and proactive approach.

Responsabilidades

• Manage end-to-end resource deployment processes, aligning workforce availability with project demands.
• Maintain and update resource allocation and project assignments, ensuring accuracy and compliance.
• Oversee bench management, tracking available talent and proactively identifying placement opportunities.
• Monitor demand pipelines, focusing on client needs both locally in Peru and internationally.
• Collaborate with delivery, talent acquisition, and finance teams to ensure workforce visibility and alignment.
• Ensure adherence to workforce management processes, standards, and governance frameworks.
• Generate reports and dashboards on resource utilization, bench status, and demand coverage.
• Support implementation and continuous improvement of workforce management best practices.

Conocimientos

Workforce management

Resource planning

Cross-functional collaboration

English proficiency

Multitasking

Herramientas

SAP

BI tools

Descripción del empleo

At Coforge, we are looking for a Workforce & Resource Deployment Analyst (#22192) with the following profile.

Main Responsibilities

• Manage end-to-end resource deployment processes, aligning workforce availability with project demands
• Maintain and update resource allocation and project assignments, ensuring accuracy and compliance
• Oversee bench management, tracking available talent and proactively identifying placement opportunities
• Monitor demand pipelines, focusing on client needs both locally in Peru and internationally
• Collaborate with delivery, talent acquisition, and finance teams to ensure workforce visibility and alignment
• Ensure adherence to workforce management processes, standards, and governance frameworks
• Generate reports and dashboards on resource utilization, bench status, and demand coverage
• Support implementation and continuous improvement of workforce management best practices

Qualifications

• 3–5 years of experience in workforce management, resource planning, or similar roles within IT services or nearshoring environments
• Strong understanding of demand management and staffing dynamics in client-facing environments
• Advanced English proficiency (B2 or higher), both written and spoken
• Strong interpersonal and collaboration skills across cross-functional teams
• Excellent organizational skills with the ability to manage multiple priorities simultaneously
• Results-oriented mindset with strong ownership and accountability
• Strong problem-solving skills with a structured and proactive approach

Nice-to-Have Qualifications

• Experience working in multinational or cross-border IT services environments
• Familiarity with resource and project management concepts in SAP-driven environments
• Knowledge of workforce management tools beyond SAP (e.g., resource management platforms, BI tools)
• Experience supporting organizational change or process standardization initiatives

At Coforge, we hire professionals based solely on their skills and qualifications, without discrimination based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

As Encora Inc. expands its footprint in Latin America, its acquisition of Nearsoft provides our clients with a unique chance to Nearshore on a global scale.