Warehouse Supervisor - International Project

Serial De La Torre; Partido de Quilmes; Presencial; ARS 300.000 - 420.000; Jornada completa

Descripción de la vacante

Serial De La Torre is seeking a Manager, Project Services in Buenos Aires, Argentina. The role leads the Client Delivery Team, mentors staff, and ensures high-quality project management aligned with FDA/ICH/EMEA guidelines.

The candidate should have a Life Sciences degree, at least 4 years in clinical trials or related settings, and advanced English. Direct line management experience is preferred, with strong cross-functional collaboration skills.

Formación

• Bachelor's degree in Life Sciences or related field preferred
• Minimum 4 years of experience in clinical trials/ hospital-funded research, project management or laboratory environment
• Advanced English proficiency required; CVs must be submitted in English
• Direct line management experience preferred
• Strong knowledge of Project Services processes or central laboratory operations preferred
• Experience leading large, global Phase I-IV clinical trials preferred, or equivalent experience

Responsabilidades

• Lead day-to-day activities of the Client Delivery Team and develop staff
• Plan, assign, and direct work; manage performance and development
• Assess project management talent and implement improvements for quality service
• Promote customer service and coordinate issue resolution with stakeholders
• Ensure studies are planned and executed per FDA, ICH, and EMEA guidelines
• Lead cross-functional collaboration across departments, vendors, sponsors, and regulators
• Participate in customer meetings, bid defenses, governance, audits and inspections
• Monitor and report team performance against contracts and client expectations

Conocimientos

People management

Stakeholder management

Communication

Team leadership

Client management

Organizational skills

Cross-functional collaboration

English proficiency

Problem solving

Regulatory knowledge

Educación

Bachelor's degree in Life Sciences or related field

Herramientas

Microsoft Office

Central laboratory systems

Descripción del empleo

Manager, Project Services

Buenos Aires, Argentina
Full time
R

Lead the day-to-day activities of the Client Delivery Team, developing staff and driving consistent, high-quality project management services. Support client and company objectives, strengthen operational processes, and perform Project Manager responsibilities when required for short-term or long-term assignments.

• Lead, mentor, and develop assigned staff while overseeing day-to-day activities in accordance with organizational policies and applicable regulations
• Plan, assign, and direct work; manage performance; guide professional development; and provide recognition or corrective action as appropriate
• Assess project management talent continuously and implement improvements that support consistent, high-quality service delivery
• Promote best-in-industry customer service by identifying issues quickly, coordinating effective resolutions, and communicating outcomes to internal and external customers
• Ensure clinical studies are planned and executed in accordance with FDA, ICH, and EMEA guidelines, including ICH E6 Good Clinical Practice requirements
• Lead cross-functional collaboration among Project Services, internal departments, external vendors, study sponsors, and other stakeholders throughout the project lifecycle
• Participate in customer meetings, bid defenses, governance activities, audits, inspections, investigator meetings, monitor meetings, and interactions with regulatory authorities as required
• Monitor and report team performance against contractual commitments, client expectations, project baselines, and organizational objectives

What We Are Looking For

• A bachelor's degree in Life Sciences or a related field is preferred
• Minimum 4 years of experience in clinical trials/ hospital-funded research, project management or laboratory environment
• Advanced English proficiency is required; CVs must be submitted in English
• Direct line management experience is preferred
• Strong knowledge of Project Services processes, central laboratory processes, or equivalent central laboratory operations is preferred
• Demonstrated proficiency with Microsoft Office and company systems, or experience with similar centralized laboratory systems, is preferred
• Experience successfully leading large, global, and complex Phase I-IV clinical trials is preferred
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed

• Strong people management skills, with the ability to mentor staff and develop and lead cross-functional teams
• Excellent interpersonal, organizational, stakeholder management, and client management skills
• Ability to work effectively in a fast-paced environment, manage competing priorities, and meet deadlines
• Working knowledge of FDA, ICH, EMEA, and Good Clinical Practice requirements
• Ability to establish and maintain effective working relationships with coworkers, managers, clients, vendors, sponsors, and project stakeholders
• Strong communication, problem-solving, collaboration, and customer service capabilities
• Ability to foster a unified culture that encourages cooperation, teamwork, and effective information sharing

What We Offer

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work.

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