Creative Traffic & Project Manager - Remote

Workana Llc; Partido de Quilmes; Remote; ARS 1,800,000 - 3,000,000; Full time

Job summary

Workana Llc in Buenos Aires, Argentina, is seeking a Manager, Project Services to lead the Client Delivery Team, develop staff, and drive high-quality project management services across clinical trials and related research programs.

The role requires strong people management, global trial leadership experience, and advanced English proficiency, with collaboration across internal and external partners to meet contractual commitments and regulatory requirements.

Qualifications

• Bachelor's degree in Life Sciences or related field.
• Minimum 4 years in clinical trials, hospital-funded research, PM or lab.
• Advanced English proficiency; CVs in English.
• Direct line management experience preferred.
• Knowledge of FDA/ICH/EMEA guidelines.
• Experience leading large, global Phase I-IV trials.

Responsibilities

• Lead, mentor, and develop assigned staff while overseeing day-to-day activities in accordance with policies and regulations.
• Plan, assign, and direct work; manage performance; guide professional development; provide recognition or corrective action.
• Assess project management talent and implement improvements for high-quality service delivery.
• Promote best-in-class customer service by identifying issues and coordinating resolutions with stakeholders.
• Ensure clinical studies are planned and executed per FDA, ICH, and EMEA guidelines.
• Lead cross-functional collaboration among Project Services, internal departments, vendors, sponsors, and stakeholders.
• Participate in customer meetings, bid defenses, governance activities, audits, investigator meetings, and regulatory interactions.
• Monitor and report team performance against contractual commitments and client expectations.

Skills

People management

Stakeholder management

Project management

Communication

Organizational skills

English proficiency

Education

Bachelor's degree in Life Sciences or related field

Tools

Microsoft Office

Laboratory systems

Job description

Manager, Project Services

Buenos Aires, Argentina
Full time
R

Lead the day-to-day activities of the Client Delivery Team, developing staff and driving consistent, high-quality project management services. Support client and company objectives, strengthen operational processes, and perform Project Manager responsibilities when required for short-term or long-term assignments.

• Lead, mentor, and develop assigned staff while overseeing day-to-day activities in accordance with organizational policies and applicable regulations
• Plan, assign, and direct work; manage performance; guide professional development; and provide recognition or corrective action as appropriate
• Assess project management talent continuously and implement improvements that support consistent, high-quality service delivery
• Promote best-in-industry customer service by identifying issues quickly, coordinating effective resolutions, and communicating outcomes to internal and external customers
• Ensure clinical studies are planned and executed in accordance with FDA, ICH, and EMEA guidelines, including ICH E6 Good Clinical Practice requirements
• Lead cross-functional collaboration among Project Services, internal departments, external vendors, study sponsors, and other stakeholders throughout the project lifecycle
• Participate in customer meetings, bid defenses, governance activities, audits, inspections, investigator meetings, monitor meetings, and interactions with regulatory authorities as required
• Monitor and report team performance against contractual commitments, client expectations, project baselines, and organizational objectives

What We Are Looking For

• A bachelor's degree in Life Sciences or a related field is preferred
• Minimum 4 years of experience in clinical trials/ hospital-funded research, project management or laboratory environment
• Advanced English proficiency is required; CVs must be submitted in English
• Direct line management experience is preferred
• Strong knowledge of Project Services processes, central laboratory processes, or equivalent central laboratory operations is preferred
• Demonstrated proficiency with Microsoft Office and company systems, or experience with similar centralized laboratory systems, is preferred
• Experience successfully leading large, global, and complex Phase I-IV clinical trials is preferred
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed

• Strong people management skills, with the ability to mentor staff and develop and lead cross-functional teams
• Excellent interpersonal, organizational, stakeholder management, and client management skills
• Ability to work effectively in a fast-paced environment, manage competing priorities, and meet deadlines
• Working knowledge of FDA, ICH, EMEA, and Good Clinical Practice requirements
• Ability to establish and maintain effective working relationships with coworkers, managers, clients, vendors, sponsors, and project stakeholders
• Strong communication, problem-solving, collaboration, and customer service capabilities
• Ability to foster a unified culture that encourages cooperation, teamwork, and effective information sharing

What We Offer

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work.

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