Waiter

Crew Life at Sea Ltd.; Ushuaia; Presencial; ARS 30.575.000 - 53.506.000; Jornada completa

Descripción de la vacante

Crew Life at Sea Ltd. is seeking a waiter/waitress to join our shipboard hospitality team. You will ensure passenger satisfaction, learn company restaurant standards, and operate under ISM guidelines.

You will be responsible for mise en place, service excellence, and accommodating special dietary requests. You will report to the Maitre D and Hotel Manager, work flexible hours, and participate in various daily duties from meals to special events as required, while maintaining cleanliness and

Formación

• Experience in restaurant service preferred aboard ships
• Flexibility with working hours and duties
• Knowledge of dietary requirements and customer service excellence

Responsabilidades

• Report to Maitre D and Hotel Manager
• Learn restaurant standards and procedures
• Adhere to health regulations (US & UK) relevant standards
• Maintain mise en place and cleanliness
• Serve passengers to high standards and handle special requests
• Assist with embarkation, meals, buffets, and events as directed
• Notify supervisor of issues and participate in daily briefings
• Ensure proper storage of glassware, silverware, and china
• Assist in other ship management tasks as needed

Descripción del empleo

Responsibility

• Responsible for all food and service related issues in their assigned station of responsibility and passenger satisfaction.
• Know and adhere to company regulations, SOPs and ISM, especially where relevant to the Ships Operation.
• To constantly operate in the interests of the Owner and Supplier.

Essential functions

• The Waiter/Waitress reports directly to the Maitre D, as directed by the Hotel Manager.
• Learn the standards for the restaurant company standard procedures.
• Learn the regulations and procedures of the United States Public Health/United Kingdom Public Health and adhere to these standards, at all times.
• Have a thorough knowledge of ships daily activities.
• Responsible for helping to achieve the voyage and yearly goals in the passenger comment cards.
• Learn names of the passengers in his/her section (tables).
• Responsible for cleanliness and the upkeep of his/her own Mise en place.
• The Waiter/Waitress will be aware of any special requests and dietary requirements that his/her passengers may require.
• The Waiter/Waitress will serve his/her passengers to the highest standards set by the company.
• Perform various duties to include embarkation duties, afternoon teas, and Captains cocktail parties, buffet breakfast/lunch service duties, in addition to the normal restaurant duties.
• Must be flexible with working hours and cleaning duties and any other duties.
• Additional duties to include collecting hotel stores, wheel chairs duties and baggage duties.
• Attends various training sessions with the aim to further improve his/her level of performance.
• Attends daily menu briefings in regards of our daily menus
• Learn and implement standards of the ship by meeting the relative standards of the restaurant he/she will be assigned to.
• Strives to a minimize breakage and wastage and follows proper procedures when disposing of garbage.
• Helps to set up special events and functions as instructed by the ships management
• Communicates any problems, challenges, complaints or service difficulties in a timely manner to the immediate supervisor.
• Assists with Lido duties on a regular basis.
• Follows company guidelines regarding uniforms and personal hygiene
• Responsible for the proper storage/use and maintenance of glassware, silverware and china.
• Assists in additional duties as requested by the ships management.

Being able to identify special meal request of specific passengers