Upscale Silk's Server — Casino Dining

Oaklawn Jockey Club; Municipio de General Pizarro; On-site; Confidencial; Full time

Job summary

Oaklawn Racing Casino Resort is seeking a Silk's Server to provide knowledgeable, prompt, and courteous service of food and beverages in a fine dining setting. The role emphasizes guest satisfaction, upselling, and maintaining a clean, well-stocked service station.

Essential duties include using the POS system to enter orders, adhering to cash handling and gaming guidelines, and delivering meals within set time frames while promoting casino events and programs.

Qualifications

• Two or more years' dining server experience required; fine dining preferred.
• Casino experience preferred.
• Must be able to handle several projects and tasks at the same time.
• Must be able to perform the physical job duties of all Food & Beverage team members.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Responsibilities

• The Silk's Server is responsible for providing knowledgeable, prompt, friendly, and courteous service of food and beverages to our dining guests ensuring to exceed expectations.
• Upsells appetizers, beverages, desserts in accordance with restaurant service standards.
• Working knowledge of computer especially POS system: Be able to use POS system to enter food and beverage orders into the system to ensure accurate preparation of product.
• Follows cash handling and gaming guidelines.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Delivers prepared food to the appropriate guests within designated time standards of completed production of order.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.

Skills

Guest interaction

Multitasking

POS system

Education

High School Diploma or GED

Tools

POS system

Job description

Oaklawn Racing Casino Resort is seeking a Silk's Server to provide knowledgeable, prompt, and courteous service of food and beverages in a fine dining setting. The role emphasizes guest satisfaction, upselling, and maintaining a clean, well-stocked service station.

Essential duties include using the POS system to enter orders, adhering to cash handling and gaming guidelines, and delivering meals within set time frames while promoting casino events and programs.