Teller: Elevate Customer Experience & Banking Guidance

PNC; Comisión de Fomento de Perú; Presencial; ARS 51.815.000 - 79.247.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision benefits

401(k) match

Pension plan

Stock purchase plan

Educational assistance

Wellness program

Paid time off

Descripción de la vacante

PNC is hiring a Teller for its Retail Banking division based in Peru, IN. The role focuses on delivering a superior customer experience, educating customers on banking options, and identifying opportunities to refer products to meet customer needs.

The role emphasizes adherence to policies, accuracy in daily operations, and engagement through lobby activities to build loyalty and drive wallet share.

Formación

• Experience-focused role with emphasis on customer service and cash handling.
• Ability to identify banking opportunities and educate customers on options.
• Familiarity with digital tools and technology in banking.

Responsabilidades

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Conocimientos

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Educación

No Degree

Descripción del empleo

PNC is hiring a Teller for its Retail Banking division based in Peru, IN. The role focuses on delivering a superior customer experience, educating customers on banking options, and identifying opportunities to refer products to meet customer needs.

The role emphasizes adherence to policies, accuracy in daily operations, and engagement through lobby activities to build loyalty and drive wallet share.