Supply Operation Specialist

Bookaway; Buenos Aires; Presencial; USD 30.000 - 60.000; Jornada completa

Descripción de la vacante

An innovative online ground travel platform is seeking a Supply Operations Specialist to enhance local supplier relationships across Latam. This role involves acting as the primary contact for suppliers, ensuring timely payments, and supporting the acquisition of new services. The ideal candidate will possess strong proficiency in both English and Spanish, alongside exceptional interpersonal and analytical skills. Join a forward-thinking team dedicated to transforming the travel booking experience and making a significant impact in the industry.

Formación

• Minimum 6 months of relevant experience or equivalent education.
• Experience in internet/e-commerce preferred.

Responsabilidades

• Act as main local contact for Latam and neighboring markets.
• Ensure timely payments and support for suppliers.

Conocimientos

Strong Proficiency in English

Strong Proficiency in Spanish

Interpersonal skills

Analytical skills

Problem-solving skills

Educación

Bachelor’s degree

Herramientas

Excel

Salesforce

Zendesk

Descripción del empleo

Description

Bookaway is an online ground travel platform, dedicated to creating the easiest way to book ground travel services from local transportation suppliers worldwide. We source the largest database of suppliers worldwide, so we can help travelers find the best services and easily plan trips while helping our partners go online and expand their customer reach.

We are looking for a Supply Operations Specialist to join our team

Responsibilities:

• Own and act as main local point of contact for Latam and neighboring markets
• Ongoing training and support for Suppliers
• Ensure Suppliers are paid in a timely manner, undertake ongoing reconciliation between Suppliers and Bookaway
• Ensure Bookaway’s customers and their bookings are prioritized and confirmed within Service Level Agreements
• Ensure Bookway customers have access to best availability and prices
• Support new acquisition activity
• Work with suppliers on gathering content (image, description, rates) to improve their online presence

Requirements

• Strong Proficiency in English and Spanish
• A minimum of 6 months of relevant experience is required Or a combination of education and experience providing equivalent knowledge.
• Strong interpersonal skills & ability to influence both external / internal stakeholders
• Experience in internet/e-commerce preferred
• Proficient with Excel as well as CRM tools such as Salesforce, Zendesk or other similar workflow platforms
• Strong analytical, operational and problem solving skills
• Shift and weekend work required

It’s Great if you have:

• Bachelor’s degree
• Experience in Travel industry
• Proficiency in additional languages such as Vietnamese, Laos, Khmer - highly regarded