Strategy & Consulting | Consumer Goods & Retail Consulting Manager
Agileengine
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Job summary
AgileEngine, LLC. is seeking a Cloud Platform Technical Lead to own the reliability and orchestration of an enterprise data platform in a regulated healthcare environment.
You will lead initiatives across AWS, EKS, Kubernetes, Argo Workflows, Snowflake, S3 and custom ingestion pipelines, driving platform reliability and security. You will guide architectural decisions, implement IaC standards, and mentor a distributed team while coordinating with security, governance, and analytics stakeholders
Qualifications
- 6+ years of professional experience in Cloud Engineering, Platform Engineering, DevOps or SRE.
Responsibilities
- Own the technical direction and end-to-end reliability of the managed Data Platform across AWS, EKS, Kubernetes, Argo Workflows, Snowflake, S3 and custom ingestion pipelines.
- Lead the technical transition into managed services with platform discovery, risk mapping, and readiness validation.
- Establish and evolve cloud architecture principles, IaC standards, CI/CD and release practices, observability patterns, and platform priorities.
- Provide technical leadership for AWS infrastructure, Kubernetes/EKS, Argo Workflows, and deployment automation.
- Translate business and security needs into actionable technical requirements and a prioritized backlog.
- Guide cross-platform decisions involving Snowflake, dbt, Fivetran, and data-lake operations.
- Lead complex cross-platform troubleshooting and L3 escalation across infra, ingestion, orchestration, and analytics pipelines.
- Direct technical response during major incidents with RCA and post-incident reviews.
- Ensure changes and releases include validation, rollback planning, and traceability across components.
- Define reliability indicators: availability, data freshness, deployment outcomes, MTTR, incident patterns.
- Lead improvements in automation, observability, auto-remediation, and cost efficiency.
- Partner with Security, Governance, Analytics, IT and platform stakeholders for least-privilege access and auditability.
- Mentor engineers and improve engineering practices across a distributed team.
Skills
Tools
Job description
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a Cloud Platform Technical Lead to own the reliability and orchestration of an enterprise data platform in a regulated healthcare environment.
MUST HAVES
- 6+ years of professional experience in Cloud Engineering, Platform Engineering, DevOps or Site Reliability Engineering.
- Deep hands-on expertise with AWS production environments , including cloud architecture, security, networking fundamentals, access management, monitoring, capacity, and operational troubleshooting.
- Advanced experience with Kubernetes and Amazon EKS , including workload deployment, cluster and application troubleshooting, observability, scaling, upgrades, access, and reliability.
- Hands-on experience operating Argo Workflows or a comparable orchestration platform supporting production data workloads.
- Strong experience with Infrastructure as Code , preferably Terraform, and with source-controlled configuration, CI/CD, release automation, and rollback practices.
- Strong experience designing and operating observability, logging, monitoring, alerting, and incident-routing solutions for distributed production platforms.
- Demonstrated ability to lead major incidents and cross-functional troubleshooting across infrastructure, applications, data pipelines, and analytics layers.
- Experience operating production platforms with defined service levels, escalation paths, runbooks, change controls, release processes, and on-call responsibilities.
- Strong working knowledge of modern data platforms, including Snowflake, S3-based data lakes, SQL, dbt, managed ingestion tools such as Fivetran or HVR, and custom data pipelines.
- Understanding of data quality, freshness, lineage, schema evolution, pipeline dependencies, backfills, and recovery procedures.
- Proficiency in Python, Shell, Bash, or comparable languages for automation and operational tooling.
- Ability to make well-reasoned architecture and operational decisions, communicate tradeoffs, estimate work, identify risks, and guide teams through change.
- Proven experience mentoring engineers, reviewing technical work, delegating ownership, and improving engineering processes across a distributed team.
- Strong stakeholder-management and communication skills, including the ability to collect requirements, explain technical risks, and present recommendations to client leaders.
- Strong written and verbal English communication skills.
- Availability to work within the LatAm service window of approximately 9:00 AM to 6:00 PM Eastern Time and participate in an agreed senior escalation and on-call rotation.
NICE TO HAVES
- Experience with data observability platforms such as SYNQ and operational tooling such as Splunk, PagerDuty, Opsgenie, or comparable solutions.
- Experience implementing dependency-aware alerting, selective auto-remediation, impact analysis, or other advanced reliability practices.
- Experience leading a managed service, platform operations team, Site Reliability Engineering function, or follow-the-sun support model.
- Experience in healthcare, financial services, or another regulated environment.
WHAT YOU WILL DO
- Own the technical direction and end-to-end reliability of the managed Data Platform across AWS, Amazon EKS, Kubernetes, Argo Workflows, Snowflake, S3, Fivetran and custom ingestion pipelines, and Tableau dependencies.
- Lead the technical transition into managed services, including platform discovery, dependency mapping, risk identification, knowledge transfer, shadowing, reverse shadowing, and readiness validation by platform tower.
- Establish and evolve cloud architecture principles, Infrastructure as Code standards, CI/CD and release practices, observability patterns, operational controls, and platform engineering priorities.
- Provide technical leadership for AWS infrastructure, Kubernetes and EKS operations, Argo Workflows, deployment automation, secrets and access management, platform capacity, and production reliability.
- Translate business, service, security, and platform needs into actionable technical requirements, implementation plans, and a prioritized continuous-improvement backlog.
- Guide cross-platform decisions involving Snowflake, dbt, Fivetran, custom ingestion, S3 data-lake operations, workflow orchestration, data quality, and downstream analytics dependencies.
- Lead complex cross-platform troubleshooting and L3 escalation, coordinating engineers when incidents span infrastructure, ingestion, orchestration, Snowflake, and Tableau.
- Direct technical response during major incidents, including impact assessment, stakeholder communication, recovery strategy, root‑cause analysis, post‑incident review, and preventive actions.
- Ensure that changes and releases include appropriate technical review, dependency analysis, validation, rollback planning, traceability, and coordination across affected platform components.
- Define and monitor reliability indicators such as availability, ingestion success, data freshness, workflow reliability, deployment outcomes, alert quality, mean time to restore service, and recurring incident patterns.
- Lead improvements in automation, observability, auto‑remediation, platform resilience, deployment safety, performance, security, capacity management, and cloud cost efficiency.
- Partner with Security, Governance, Analytics, IT, and platform stakeholders to ensure least‑privilege access, secrets management, auditability, controlled changes, and appropriate handling of regulated data.
- Review technical designs and high‑impact changes, challenge assumptions, document tradeoffs, and ensure solutions remain secure, scalable, and supportable within the managed‑service operating model.
- Mentor Senior and Middle‑level engineers, delegate ownership effectively, improve team practices, and build consistent technical capability across the distributed team.
- Maintain alignment between the LatAm and India coverage windows through clear ownership, escalation paths, operating procedures, and structured handoffs.
- Participate in the senior escalation and on‑call model for critical incidents outside staffed service hours.
PERKS AND BENEFITS
- Professional growth : Mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation : USD‑based pay with education, fitness, and team activity budgets.
- Exciting projects : Modern solutions with Fortune 500 and top product companies.
- Flextime : Flexible schedule with remote and office options.
Our Business Platforms team develops and manages integrated digital platforms that support various business functions, efficiency, connectivity, and innovation across the organization. They are experts in Customer Relationship Management (CRM), Marketing Automation, Content Management Systems (CMS), Information Technology Management Systems (ITMS), E‑Commerce, Intranet, and InsurTech.
As a Dynamics 365 & Power Platform Technical Team Lead at Endava, you will lead the technical design and delivery of business applications within the insurance industry, combining hands‑on development with solution architecture and technical leadership. You will work with Microsoft Dynamics 365 and Power Platform to build and integrate solutions with clients' existing systems, including ERP, intranet, and other enterprise platforms.
Key responsibilities
Lead the technical design and delivery of Dynamics 365 and Power Platform solutions.
Facilitate requirements refinement and translate business needs into actionable technical stories.
Design and develop applications using Power Apps and Dataverse.
Design and oversee integrations between Dynamics 365, Power Platform, and other systems through Azure.
Establish development standards and ensure solution quality, maintainability, security, and performance.
Review solution designs and code, resolve technical issues, and guide the engineering team.
Support sprint planning, estimation, dependency management, and delivery.
Lead the onboarding and ramp‑up of additional team members.
Collaborate closely with product owners, architects, business stakeholders, and delivery teams.
Lead initial requirements refinement, solution alignment, technical planning, and backlog preparation.
Establish a strong technical foundation while maintaining delivery momentum.
Job Description
Our Business Platforms team develops and manages integrated digital platforms that support various business functions, efficiency, connectivity, and innovation across the organization. They are experts in Customer Relationship Management (CRM), Marketing Automation, Content Management Systems (CMS), Information Technology Management Systems (ITMS), E‑Commerce, Intranet, and InsurTech.
As a Dynamics 365 & Power Platform Technical Team Lead at Endava, you will lead the technical design and delivery of business applications within the insurance industry, combining hands‑on development with solution architecture and technical leadership. You will work with Microsoft Dynamics 365 and Power Platform to build and integrate solutions with clients' existing systems, including ERP, intranet, and other enterprise platforms.
Key responsibilities
Lead the technical design and delivery of Dynamics 365 and Power Platform solutions.
Facilitate requirements refinement and translate business needs into actionable technical stories.
Design and develop applications using Power Apps and Dataverse.
Lead form development using Power Apps Component Framework (PCF) controls.
Provide hands‑on development using React and JavaScript/TypeScript.
Design and oversee integrations between Dynamics 365, Power Platform, and other systems through Azure.
Establish development standards and ensure solution quality, maintainability, security, and performance.
Review solution designs and code, resolve technical issues, and guide the engineering team.
Support sprint planning, estimation, dependency management, and delivery.
Lead the onboarding and ramp‑up of additional team members.
Collaborate closely with product owners, architects, business stakeholders, and delivery teams.
Lead initial requirements refinement, solution alignment, technical planning, and backlog preparation.
Establish a strong technical foundation while maintaining delivery momentum.
Qualifications
Required experience
Strong hands‑on experience with Microsoft Dynamics 365.
Strong expertise in Microsoft Power Platform, particularly Power Apps and Dataverse.
Experience designing and developing PCF controls.
Proficiency in React and JavaScript/TypeScript.
Strong experience delivering integrations through Microsoft Azure.
Experience leading technical teams while remaining actively involved in hands‑on delivery.
Strong understanding of solution architecture, application lifecycle management, security, and deployment practices.
Ability to lead refinement sessions and convert complex requirements into practical technical solutions.
Strong communication, stakeholder‑management, and problem‑solving skills.
Preferred experience
Experience with Dynamics 365 Marketing.
Experience delivering technology solutions within the insurance industry.
Experience working in an Agile, sprint‑based delivery environment.
Additional Information
Discover some of the global benefits that empower our people to become the best version of themselves:
- Finance: Competitive salary package, share plan, company performance bonuses, value‑based recognition awards, referral bonus;
- Career Development : Career coaching, global career opportunities, non‑linear career paths, internal development programmes for management and technical leadership;
- Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass‑it‑on sessions, workshops, conferences;
- Work‑Life Balance: Hybrid work and flexible working hours, employee assistance programme;
- Health: Global internal wellbeing programme, access to wellbeing apps;
- Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.
At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during
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