Strategic Payments Client Advisor

Aumni; Buenos Aires; On-site; ARS 121,164,000 - 166,601,000; Full time

Job summary

J.P. Morgan seeks a Client Service Account Manager within the Payments team to support a portfolio of large corporate and financial institution clients, helping them leverage Payments Products and Services.

The role acts as the central point of contact for resolution and collaborates with bank partners to address issues and drive client outcomes. The ideal candidate will bring strong communication, risk awareness, and the ability to balance priorities in a fast-paced environment, while educating

Qualifications

• Minimum 4 years of relevant industry experience.
• Understanding of Treasury Services product sets.
• Clear and confident verbal and written communication.
• Ability to manage time in a fast-paced environment.
• Ability to partner with internal and external stakeholders.
• Applies sound judgment during decision making; evaluates risk factors.
• Flexible with working hours and utilize virtual connectivity tools when needed.

Responsibilities

• Act as key advisor to the client, providing advice and consultation on decision making.
• Act as client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues.
• Identify and address product/service gaps and development opportunities, leveraging Treasury Services capabilities.
• Use product knowledge to recommend and participate in product enhancements and service delivery plans.
• Convey complex ideas and client issues with confidence.
• Educate clients on new regulatory/cyber changes and ensure compliance.

Skills

Client management

Treasury Services knowledge

Communication skills

Time management

Collaboration

Risk assessment

Flexible hours

Tools

VDI

BB/Good Mobile suite

Job description

J.P. Morgan seeks a Client Service Account Manager within the Payments team to support a portfolio of large corporate and financial institution clients, helping them leverage Payments Products and Services.

The role acts as the central point of contact for resolution and collaborates with bank partners to address issues and drive client outcomes. The ideal candidate will bring strong communication, risk awareness, and the ability to balance priorities in a fast-paced environment, while educating