Senior Payments Client Advisor & Solutions Lead

Fairygodboss; Buenos Aires; Híbrido; ARS 300.000 - 420.000; Jornada completa

Descripción de la vacante

J.P. Morgan is seeking a Client Service Account Manager within the Payments team to support a portfolio of large corporate and financial institution clients, helping them leverage Payments Products and Services to run their operations.

The role acts as central point of resolution, identifies product gaps, and collaborates with internal teams to drive client growth and efficiency. This position emphasizes risk compliance and proactive service delivery in a fast-paced, flexible environment.

Formación

• Minimum 4 years of relevant industry and/or functional experience.
• Understanding of core Treasury Services product sets.
• Ability to present oral and written communication in an organized, clear and confident manner.
• Manages time effectively in a fast paced environment; balancing competing priorities.
• Ability to partner with internal colleagues and external clients.
• Applies sound judgment during the decision making process; evaluates risk factors.
• Ability to be flexible with working hours and utilize virtual connectivity tools when needed.

Responsabilidades

• Act as key advisor to the client, providing advice and consultation on decision making.
• Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues.
• Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities.
• Use product knowledge to recommend and participate in product enhancements and service delivery plans.
• Convey complex ideas and client issues with confidence.
• Adhere to and ensure client's compliance with risk policies/practices and educates clients on new legal/regulatory/cyber changes.

Conocimientos

Client advisory

Treasury services

Communication

Descripción del empleo

J.P. Morgan is seeking a Client Service Account Manager within the Payments team to support a portfolio of large corporate and financial institution clients, helping them leverage Payments Products and Services to run their operations.

The role acts as central point of resolution, identifies product gaps, and collaborates with internal teams to drive client growth and efficiency. This position emphasizes risk compliance and proactive service delivery in a fast-paced, flexible environment.