Strategic Key Account Manager - Argentina & Uruguay

Arajet; Argentina; Remote; ARS 1,200,000 - 1,800,000; Full time

Job summary

Arajet is seeking an independent Key Account Manager to cover the Argentine and Uruguayan markets. You will manage key travel agencies, corporate accounts, and trade partners to grow ticket sales and revenue.

You will execute the commercial strategy, negotiate agreements, deliver partner trainings, and maintain CRM records while collaborating with cross-functional teams to optimize performance and customer satisfaction.

Qualifications

• Bachelor's degree in related field preferred.
• Sales, negotiation, and relationship management skills.
• Experience in developing sales strategies and meeting sales targets.
• Excellent communication and interpersonal skills.
• Customer service orientation and problem-solving abilities.
• Ability to work independently and collaboratively.
• Proficient in Microsoft Office applications (Excel, PowerPoint, Outlook).
• Proficiency in CRM software.
• Fluency in Spanish and English.
• Experience in sales in the tourism or airline industry required (min 3 years).
• Strong organizational skills with attention to detail and the ability to manage multiple priorities.
• Proactive, self-motivated, and eager to learn and develop within a growing organization.
• Resilient and adaptable, with the ability to work effectively in a dynamic environment.
• Strong problem-solving skills and ability to coordinate solutions across different stakeholders.
• Analytical skills with the ability to prepare and interpret sales and market reports.
• Willingness to travel internationally eventually.

Responsibilities

• Manage and develop relationships with key travel agencies, corporate accounts, consolidators, tour operators, and strategic trade partners to promote ticket sales and services.
• Identify and pursue commercial opportunities within existing accounts to drive revenue growth, market share, and sales performance.
• Execute the commercial strategy for the Argentina and Uruguay markets in alignment with company objectives.
• Act as a primary point of contact for assigned accounts, proactively addressing business needs, resolving issues, and strengthening long-term partnerships.
• Negotiate and implement commercial agreements, incentive programs, and joint business initiatives with trade partners within approved guidelines.
• Conduct regular business reviews with key customers, monitoring performance and identifying opportunities for growth and improvement.
• Deliver product presentations, training sessions, and commercial updates to trade partners, ensuring strong knowledge of airline products, services, and booking tools.
• Maintain accurate account plans, customer records, sales activities, and pipeline opportunities within the CRM system.
• Monitor market trends, competitor activities, customer feedback, and industry developments to identify opportunities and recommend actions to the Sales Manager.
• Prepare and analyze sales reports, account performance reviews, forecasts, and market intelligence to support commercial decision-making.
• Collaborate closely with Revenue Management, Marketing, Sales Support, Operations, and other internal stakeholders to optimize commercial performance and customer satisfaction.
• Support the Sales Manager in the development and execution of market strategies, sales plans, budgets, and commercial initiatives.
• Represent the airline at industry events, trade shows, networking functions, and customer meetings to strengthen brand awareness and market presence.

Skills

Sales

Negotiation

Relationship mgmt

Communication

Customer service

Independent work

Team collaboration

CRM software

Education

Bachelor's degree

Tools

CRM software

Microsoft Excel

PowerPoint

Outlook

Job description

Arajet is seeking an independent Key Account Manager to cover the Argentine and Uruguayan markets. You will manage key travel agencies, corporate accounts, and trade partners to grow ticket sales and revenue.

You will execute the commercial strategy, negotiate agreements, deliver partner trainings, and maintain CRM records while collaborating with cross-functional teams to optimize performance and customer satisfaction.