SRE II: Cloud-Native Reliability & Automation Engineer

Medallia; Buenos Aires; Híbrido; ARS 2.400.000 - 3.600.000; Jornada completa

Descripción de la vacante

Medallia is seeking an SRE II to join its Site Reliability Engineering team. The role focuses on operating and improving reliability, scalability, and performance of services across Kubernetes-based cloud and hybrid environments.

Applicants will collaborate with software teams, participate in on-call rotations, and leverage automation and AI-assisted workflows to improve operational efficiency. Hybrid work requires three days onsite in the Buenos Aires area.

Formación

• 2+ years in Site Reliability Engineering, DevOps, or related roles.
• Experience supporting production environments on Kubernetes or similar.
• Experience with AWS, OCI, or GCP cloud platforms.
• Strong Linux systems administration and troubleshooting skills.
• Experience with Python, Bash, or Go scripting.
• Familiarity with CI/CD and Git workflows.
• Understanding of DNS, load balancing, TLS/SSL, and routing.
• Experience with distributed systems and incident handling.
• Ability to participate in an on-call rotation.
• Fluency in English, both speaking and writing.

Responsabilidades

• Collaborate with software teams to improve reliability and scalability.
• Operate and support production services in Kubernetes environments.
• Troubleshoot infrastructure and application issues across the stack.
• Build automation to reduce manual work and overhead.
• Leverage AI-assisted tooling to speed troubleshooting and productivity.
• Identify automation opportunities with AI-enabled workflows.
• Create reusable tooling and improvements for the team.
• Support CI/CD and GitOps deployment workflows.
• Develop and maintain IaC configurations and tooling.
• Monitor system health and performance with observability tools.
• Participate in incident response and post-mortems.
• Continuously improve reliability and deployment processes.

Conocimientos

SRE/DevOps

Kubernetes

Cloud platforms

Linux

Scripting: Python/Bash/Go

CI/CD pipelines

Networking basics

Distributed systems

On-call readiness

English fluency

Herramientas

ArgoCD

Terraform

Prometheus

Grafana

Loki

OpenTelemetry

Git

Descripción del empleo

Medallia is seeking an SRE II to join its Site Reliability Engineering team. The role focuses on operating and improving reliability, scalability, and performance of services across Kubernetes-based cloud and hybrid environments.

Applicants will collaborate with software teams, participate in on-call rotations, and leverage automation and AI-assisted workflows to improve operational efficiency. Hybrid work requires three days onsite in the Buenos Aires area.