Specialist, GSS Learning Projects

Wyndham Hotels and Resorts, Inc.; Buenos Aires; On-site; ARS 900,000 - 1,200,000; Full time

Job summary

Wyndham Hotels & Resorts is seeking a Specialist, GSS Learning Projects to join our team in Buenos Aires, Argentina. You will independently manage assigned learning projects of medium complexity, coordinating timelines, risks and readiness to ensure successful delivery.

You’ll serve as the key contact between stakeholders and learning delivery teams, translating requirements into actionable plans, and escalating significant scope changes and high-risk matters to leadership.

Qualifications

• Bachelor’s degree or equivalent experience in Learning & Development or project management.
• 4+ years of relevant experience managing medium-complexity projects.
• Experience coordinating cross-functional stakeholders and approvals.
• Fluency in English (written and verbal).
• Experience with Learning & Development initiatives or Shared Services preferred.

Responsibilities

• Own assigned learning projects with primary responsibility for medium-complexity initiatives.
• Coordinate with stakeholders to secure alignment, approvals, and execution.
• Lead project coordination activities, including meetings and action tracking.
• Manage readiness of learning materials and coordinate reviews with Legal, Communications.
• Define learner engagement requirements and document timelines and channels.
• Identify learner-facing and operational impacts for readiness of engagement teams.
• Provide project health, workload and risk visibility; escalate major decisions.

Skills

Project management

Stakeholder management

Communication

Analytical thinking

Risk management

Cross-functional collaboration

Attention to detail

Education

Bachelor’s degree preferred

Equivalent experience in Learning & Development

Tools

Smartsheet

Microsoft Office

Job description

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Wyndham Hotels & Resorts is now seeking a Specialist, GSS Learning Projects to join our team at WHR Argentina in Buenos Aires, Argentina.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The Specialist independently manages assigned learning projects of varying complexity from initiation through implementation, with primary ownership of medium-complexity initiatives. The Specialist assumes day-to-day project ownership and coordinates timelines, milestones, dependencies, risks, and implementation readiness to support successful delivery.

The Specialist serves as a key connection point between project stakeholders and learning delivery teams, ensuring project requirements, decisions, timelines, and learner impacts are translated into clear and actionable plans.

The role operates with a moderate to high degree of independence, proactively managing project execution and stakeholder coordination while escalating strategic decisions, significant scope changes, high-risk matters, cross-project priority conflicts, and broader business impacts to leadership.

What you’ll do

• Own assigned learning projects of varying complexity, with primary responsibility for medium-complexity initiatives, independently driving project plans, timelines, milestones, dependencies, risks, and implementation readiness.
• Serve as the primary project contact for assigned initiatives, coordinating with business stakeholders and cross-functional partners to support alignment, approvals, and execution.
• Lead project coordination activities, including project meetings, action tracking, stakeholder follow-up, and communication of key decisions and dependencies.
• Track the readiness of learning materials and coordinate required reviews and approvals with Legal, Communications, and other applicable stakeholders to support project timelines and implementation readiness.
• Define and coordinate project-specific learner engagement and communication requirements in partnership with Learner Engagement, ensuring audiences, timelines, channels, dependencies, approvals, and required deliverables are clearly established and documented.
• Identify and communicate learner-facing and operational impacts to ensure Learner Engagement, Learning Operations, Training Administration are prepared for project launches and related learning activities.
• Provide project health, workload and risk visibility; **escalate** strategic decisions, major scope changes and capacity implications.

You’ll be successful if you have

• Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines effectively.
• Strong stakeholder management and communication skills, with the ability to build effective cross-functional relationships.
• Ability to independently manage multiple learning projects of varying complexity in a fast-paced environment, with demonstrated capability to lead medium-complexity initiatives.
• Ability to translate complex project information into clear, actionable plans and communications for different audiences.
• Strong analytical and problem-solving skills, with the ability to anticipate risks, dependencies, and potential delivery challenges.
• Ability to influence stakeholders, facilitate alignment, and drive accountability without direct authority.
• Strong attention to detail, follow-through, and execution excellence.
• Ability to navigate changing priorities and balance project demands within a broader learning portfolio.

Required Qualifications/Experience

• Bachelor’s degree preferred; equivalent experience in Learning & Development, project management, or related fields.
• 4+ years of relevant experience, including demonstrated experience independently managing projects or initiatives of moderate complexity.
• Experience coordinating cross-functional stakeholders, deliverables, reviews, and approvals to support successful project execution.
• Experience translating business or project requirements into actionable plans for delivery teams.
• Experience identifying project risks and dependencies, coordinating mitigation actions, and escalating significant issues appropriately.
• Experience supporting learning initiatives and/or working within Learning & Development strongly preferred.
• Experience supporting U.S.-based or global teams, or working in a Shared Services environment, strongly preferred.
• Proficiency in Microsoft Office and project management/tracking tools; experience with Smartsheet preferred.
• Fluency in English (written and verbal) required.

COMPANY OVERVIEW:

Wyndham Hotels & Resorts is one of the largest hotel franchise companies in the world by number of properties with approximately 8,400 hotels across over 95 countries on six continents. Through our network of approximately 869,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 25 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you

You will play an important part in our mission to make travel possible for all by:

• Being responsive, respectful and delivering great experiences to our guests, partners and communities.
• Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.
• Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

• Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.
• Competitive salary and benefits.
• Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.
• A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.