Remote Ea To Ceo | Strategy & Special Projects

Pavago; Buenos Aires; A distancia; ARS 106.616.000 - 167.540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Structured Claude training

Weekly coaching

Private community of EAs

Descripción de la vacante

Rockstar is hiring an AI-Supercharged Executive Assistant to support U.S.-based healthcare practice owners from a remote location. You will manage calendars, inboxes, tasks, and daily follow-through within a Claude AI environment built for this practice.

Training and weekly coaching are provided to help you leverage AI responsibly in a real business setting. You will own communication, scheduling, reporting, and project coordination, with support for travel, SOPs, and client interactions.

Formación

• Experience in medical administrative support or similar role.
• Familiarity with WebPT EMR and Therabill for patient payment posting is a plus.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and maintain patient confidentiality.

Responsabilidades

• Own the owner's calendar, inbox, tasks, and daily follow-through.
• Draft outbound email in the practice's brand voice and review before sending.
• Produce daily and weekly summaries and meeting agendas from Claude.
• Coordinate projects, track milestones, and create presentations for meetings.

Conocimientos

Calendar management

Email drafting

Operations coordination

HIPAA compliance

Herramientas

Claude AI

Claude calendar connector

CRM/EMR

Descripción del empleo

Rockstar is hiring an AI-Supercharged Executive Assistant to support U.S.-based healthcare practice owners on a full-time remote basis. This is a new role at Rockstar. It's built for an experienced executive assistant who wants to run AI inside a real business, and who knows that the tool is only as good as the person operating it.

In this role, you'll own the owner's calendar, inbox, tasks, and daily follow-through, working in a Claude AI environment built specifically for that practice. Claude drafts. You review, decide, and send. The practice owner never touches the technology. You'll get structured Claude training from your first week, weekly coaching with Rockstar's role lead, and a community of other EAs doing the same work.

KEY RESPONSIBILITIES

Calendar & Scheduling

• Manage the owner's calendar with consistent color coding, time blocking, and protected focus time
  
• Confirm every meeting's time, attendees, link, and purpose at least 24 hours in advance
  
• Use Claude's calendar connector to prepare daily and weekly calendar summaries, then check them against the real calendar before they go out
  
• Coordinate personal appointments and travel where the placement includes it
  

Inbox & Communication

• Triage the inbox daily: handle routine items, draft what needs the owner's voice, and elevate what needs their decision
  
• Draft outbound email through Claude in the practice's brand voice and review every draft before sending
  
• Follow a defined escalation matrix with set response windows for urgent, same-day, and routine items
  
• Acknowledge email within 4 business hours and flag anything urgent to the owner within 30 minutes
  

Tasks, Projects, Meetings & Reporting

• Keep one task tracker current every day, covering every commitment, owner, and deadline
  
• Coordinate projects across the owner, staff, and vendors, breaking them into clear steps and tracking milestones through to completion
  
• Build meeting agendas in Claude from what's open on the tracker
  
• Create presentations and slide decks for the owner's meetings, trainings, and partner conversations
  
• Turn meeting notetaker transcripts into same-day recaps with action items assigned to the right people
  
• Deliver a Daily Summary and Weekly Summary so the owner never has to ask what happened
  
• Pull reports from the practice's CRM, EMR, or spreadsheets and spot-check the numbers before they go anywhere
  

Practice Coordination & Administrative Support

• Follow up with patients and clients after interactions and close the loop
  
• Support referrals, waitlists, and scheduling‑related workflows
  
• Handle invoices, PTO tracking, vendor coordination, and compliance reminders
  
• Write and maintain SOPs for recurring work
  
• For practices that include it, monitor social platforms and Google and Yelp reviews, and draft responses for the owner's approval
  

Claude Environment

• Keep the practice's brand voice file current as the practice changes
  
• Bring real drafts to weekly coaching calls and refine the environment based on what's working
  
• Maintain strict HIPAA compliance and patient confidentiality at all times. Claude never contacts a patient or staff member without your review
  

Job Description

This is a remote position.

Rockstar is hiring an AI-Supercharged Executive Assistant to support U.S.-based healthcare practice owners on a full-time remote basis. This is a new role at Rockstar. It's built for an experienced executive assistant who wants to run AI inside a real business, and who knows that the tool is only as good as the person operating it.

In this role, you'll own the owner's calendar, inbox, tasks, and daily follow-through, working in a Claude AI environment built specifically for that practice. Claude drafts. You review, decide, and send. The practice owner never touches the technology. You'll get structured Claude training from your first week, weekly coaching with Rockstar's role lead, and a community of other EAs doing the same work.

KEY RESPONSIBILITIES

Calendar & Scheduling

• Manage the owner's calendar with consistent color coding, time blocking, and protected focus time
  
• Confirm every meeting's time, attendees, link, and purpose at least 24 hours in advance
  
• Use Claude's calendar connector to prepare daily and weekly calendar summaries, then check them against the real calendar before they go out
  
• Coordinate personal appointments and travel where the placement includes it
  

Inbox & Communication

• Triage the inbox daily: handle routine items, draft what needs the owner's voice, and elevate what needs their decision
  
• Draft outbound email through Claude in the practice's brand voice and review every draft before sending
  
• Follow a defined escalation matrix with set response windows for urgent, same-day, and routine items
  
• Acknowledge email within 4 business hours and flag anything urgent to the owner within 30 minutes
  

Tasks, Projects, Meetings & Reporting

• Keep one task tracker current every day, covering every commitment, owner, and deadline
  
• Coordinate projects across the owner, staff, and vendors, breaking them into clear steps and tracking milestones through to completion
  
• Build meeting agendas in Claude from what's open on the tracker
  
• Create presentations and slide decks for the owner's meetings, trainings, and partner conversations
  
• Turn meeting notetaker transcripts into same-day recaps with action items assigned to the right people
  
• Deliver a Daily Summary and Weekly Summary so the owner never has to ask what happened
  
• Pull reports from the practice's CRM, EMR, or spreadsheets and spot-check the numbers before they go anywhere
  

Practice Coordination & Administrative Support

• Follow up with patients and clients after interactions and close the loop
  
• Support referrals, waitlists, and scheduling‑related workflows
  
• Handle invoices, PTO tracking, vendor coordination, and compliance reminders
  
• Write and maintain SOPs for recurring work
  
• For practices that include it, monitor social platforms and Google and Yelp reviews, and draft responses for the owner's approval
  

Claude Environment

• Keep the practice's brand voice file current as the practice changes
  
• Bring real drafts to weekly coaching calls and refine the environment based on what's working
  
• Maintain strict HIPAA compliance and patient confidentiality at all times. Claude never contacts a patient or staff member without your review
  

Job Description

This is a remote position.

Benefits

• Competitive salary based on experience
• Structured Claude training, including connectors, reporting, meeting summaries, and agenda building
• Weekly one-on-one coaching with Rockstar's role lead
• A private community of EAs in this role to share what's working and solve problems together
• Access to Rockstar's playbooks and VA Academy for long-term career growth
• Stable, full-time remote work with U.S.-based healthcare practices

Requirements

Previous experience in a medical administrative role (medical assistant, medical receptionist, or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.

Wyndham Hotels & Resorts is now seeking a Jr. Manager, GSS Training Projects to join our team at WHR Argentina in Buenos Aires, Argentina.

**Why Wyndham?**
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you'll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can't wait to welcome you!

**The Role**
This role will be part of Global Shared Services based in Buenos Aires, Argentina. The Jr. Manager, Training Projects supports the U.S.-based Training and Development Wyndham University (WU) function by delivering training & development activities for both team members and franchisee audiences within a Global Shared Services model. The Jr. Manager, Training Projects will work very closely with the Director of Learning Projects. This role is responsible for planning, coordinating, and executing learning initiatives through disciplined project management practices as well as supporting training program administration and learner engagement. This role ensures learning projects are delivered on time, within budget, and with appropriate coordination across all company stakeholders.

The Jr. Manager oversees project/initiative administrative support, timelines, execution plans, budgets, and planning of communications/learner engagement strategies. They also serve as a key liaison for all those involved in the project for both team member and franchisee facing projects/initiatives. They are the key communicator and coordinator of all project deliverables to Legal for formal review. The role also partners closely with the HRMS team by preparing and inputting required content and data to support learning system configuration and LMS deployment.

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