Social & Community Manager Buenos Aires, Argentina

Xometry; Buenos Aires; On-site; ARS 135,820,000 - 196,185,000; Full time

Job summary

Xometry is seeking a Social & Community Manager to own the brand voice across organic social and community spaces, daily engagement, and triage of inquiries. You will be the face of Xometry online, shaping how buyers and suppliers experience the brand.

You will lead content calendars, work with our agency on production, establish a servicing triage process, and pull in subject matter experts when credibility is required.

Qualifications

• 7+ years experience managing organic social and/or online community programs, ideally in a B2B or technical industry.
• Strong writing skills and a distinct, adaptable voice — comfortable engaging authentically in forums, Reddit, and other community spaces.
• Experience with or working knowledge of social listening/servicing tools.
• Ability to triage and prioritize inbound engagement, knowing when to respond directly and when to loop in subject matter experts.
• Comfort partnering with an agency on content production while retaining ownership of voice and strategy.
• A proactive, community-first mindset — you notice what's happening in the conversation and show up in it.

Responsibilities

• Serve as the face of Xometry and operational lead for organic social & community — owning daily voice, community engagement, and servicing triage
• Represent Xometry in buyer and supplier communities (forums, Reddit, YouTube)
• Stand up a social listening/servicing tool
• Own the social content calendar and partner with the agency on content creation
• Establish a servicing triage process for community and social inquiries

Skills

Social media management

Community management

B2B / technical writing

Voice & tonality

Content calendar

Agency collaboration

Tools

Social listening tools

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is looking for a Social & Community Manager to own how the brand shows up, sounds, and responds across organic social and community spaces every single day. You will be the face of Xometry online — the daily voice, the person engaging in the communities where our buyers and suppliers already are, and the one making sure nothing falls through the cracks when someone reaches out.This role is part storyteller, part community builder, part first responder. You keep the content calendar on track and partner with our agency on production, but the voice, the engagement, and the day-to-day judgment calls are yours. You'll stand up the tools and triage process that let us listen and respond in real time, and you'll pull in subject matter experts when a conversation needs real technical credibility behind it.

How You’ll Contribute:

• Serve as the face of Xometry and operational lead for organic social & community — owning daily voice, community engagement, and servicing triage
• Represent Xometry in buyer and supplier communities (forums, Reddit, YouTube)
• Stand up a social listening/servicing tool
• Own the social content calendar and partner with the agency on content creation
• Establish a servicing triage process for community and social inquiries

What You’ll Bring to Xometry:

• 7+ years experience managing organic social and/or online community programs, ideally in a B2B or technical industry
• Strong writing skills and a distinct, adaptable voice — comfortable engaging authentically in forums, Reddit, and other community spaces
• Experience with or working knowledge of social listening/servicing tools
• Ability to triage and prioritize inbound engagement, knowing when to respond directly and when to loop in subject matter experts
• Comfort partnering with an agency on content production while retaining ownership of voice and strategy
• A proactive, community-first mindset — you notice what's happening in the conversation and show up in it

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Xometry’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval, or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.

Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.