Shopify Support Developer (Junior) ID33280

AgileEngine; Rosario; Híbrido; USD 40.000 - 80.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Shopify Developer to provide technical support and enhance eCommerce solutions. This role involves troubleshooting critical issues, collaborating with product teams, and optimizing system performance. You will engage in a dynamic environment that fosters continuous learning and professional growth, working with top-tier clients and modern development solutions. If you thrive in a challenging atmosphere and are eager to make an impact, this opportunity is perfect for you. Join a team that values innovation and offers flexible work arrangements to ensure a great work-life balance.

Servicios

Professional growth opportunities

Competitive compensation

Flexible working hours

Education budget

Fitness budget

Team activities budget

Formación

• 2+ years of Shopify development experience, especially with Shopify Plus.
• Proficiency in core JavaScript and front-end frameworks is essential.

Responsabilidades

• Provide first-level Shopify technical support and troubleshoot issues.
• Engage with Product Management on system capabilities and design.

Conocimientos

Shopify development

JavaScript

Systems Development Lifecycle (SDLC)

Problem-solving

Analytical skills

Communication skills

Customer-first mindset

Continuous learning

Herramientas

Jira

Descripción del empleo

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)

WHAT YOU WILL DO

1. Provide first-level Shopify technical support, troubleshoot critical issues, and escalate as needed;
2. Conduct incident analysis, postmortems, and document resolutions for continuous improvement;
3. Engage with Product Management and business partners on system capability, design, and solutions;
4. Work with Development to ensure technical requirements, best practices, performance, and security;
5. Support Project Management with effort estimates, planning, and removing technical roadblocks;
6. Develop key system components, identify reusable modules, and optimize delivery time;
7. Research platform capabilities and opportunities for the eCommerce roadmap;
8. Perform code analysis, develop patches, and implement new platform features;
9. Participate in code reviews, unit testing, and technical validation of updates.

MUST HAVES

1. 2+ years of Shopify development experience, with knowledge of Shopify Plus;
2. Proficiency in core JavaScript (or a popular variant) and front-end frameworks;
3. Solid understanding of the Systems Development Lifecycle (SDLC) and methodologies;
4. Willingness to work 12-hour shifts, including weekends and holidays, in a 24/7 support environment;
5. Experience troubleshooting site issues using various tools (commercial/open-source);
6. Strong problem-solving, analytical skills, and attention to detail;
7. Experience with page performance optimization and secure development practices;
8. Knowledge of front-end caching, CDNs, and request-response flow;
9. Familiarity with ticketing systems like Jira;
10. Strong verbal and written communication skills;
11. Ability to work independently and collaboratively in a team;
12. Patience, empathy, and a customer-first mindset;
13. Continuous learning mindset and adaptability to new technologies and procedures;
14. Upper-Intermediate English level.

NICE TO HAVES

1. Previous experience in customer service or technical support is a plus;
2. Salesforce Cloud experience.

THE BENEFITS OF JOINING US

1. Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
2. Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
3. A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
4. Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office - whatever makes you the happiest and most productive.

NEXT STEPS AFTER YOU APPLY

The next steps of your journey will be shared via email within a few hours. Please check your inbox regularly and watch for updates from our Internal Applicant site, LaunchPod, which will guide you through the process.