ServiceNow Engineer

Boehringer Ingelheim GmbH; Buenos Aires; Híbrido; ARS 1.800.000 - 2.600.000; Jornada completa

Descripción de la vacante

Boehringer Ingelheim GmbH in Argentina is seeking a ServiceNow-focused professional to join our global development team. You will guide the evolution of a critical enterprise application used across manufacturing environments and collaborate with stakeholders to translate business needs into scalable technical solutions.

The role combines business consulting and system engineering, offering opportunities to lead a team, enforce best practices, and deliver high-quality applications in a dynamic,

Formación

• Bachelor's or master's degree in a relevant field.
• Proven ServiceNow development and architecture experience.
• Strong knowledge of Flow Designer, REST API, data modeling, ACLs, and scoped apps.
• Hands-on experience with update sets and deployment strategies.
• Good understanding of Agile and code quality practices.
• Experience in an international environment and English communication.

Responsabilidades

• Define and enforce ServiceNow architectural standards and best practices.
• Act as a subject matter expert advising on optimal platform usage.
• Support development teams in design, development, qualification, and maintenance.
• Implement software engineering best practices including code reviews and CI/CD.
• Collaborate with stakeholders to define requirements and drive tool enhancements.
• Ensure deliverables comply with policies, regulatory standards, and industry best practices.
• Maintain comprehensive documentation including tests and specifications.

Conocimientos

ServiceNow development

ServiceNow architecture

Flow Designer

REST API integrations

Data modeling

ACLs

Application scoping

CI/CD

Agile methodologies

Communication

Educación

Bachelor's / Master's Degree in a relevant field

Descripción del empleo

Our team is looking for a technology-focused and team-oriented professional to join us in supporting a ServiceNow development team responsible for a custom-built solution used across manufacturing environments.In this role, you will play a key part in driving the evolution of a critical application supporting shopfloor operations and the broader Operational Excellence initiative. You will collaborate with global stakeholders, translate business requirements into scalable technical solutions, and provide technical leadership to a team delivering high-quality applications.This position combines elements ofbusiness consulting and system engineering, offering you the opportunity to collaborate with global stakeholders, translate business needs into scalable technical solutions, and lead a team in delivering high-quality applications. You will work in adynamic and international environment, contributing to innovative digital initiatives that enhance efficiency and performance on theshopfloor.

Tasks and responsibilities

• Define and enforce ServiceNow architectural standards, ensuring solutions leverage out‑of‑the‑box capabilities, follow platform best practices, and align with scalability, security, and maintainability principles (Flow Designer/Schedule Jobs, scoped applications standards, REST API, Data models, security ACLS, deployment strategies… ).
• Act as a ServiceNow subject matter expert, advising stakeholders onoptimalplatform usage and continuous improvement opportunities.
• Support thedevelopment teams, guiding the design, development, qualification, and maintenance of complex applications.
• Implementation of best practices in software engineering, including code reviews, agile methodologies, and continuous integration/deployment.
• Collaborate with cross-functional stakeholders to define requirements, set technical direction, and drive the successful delivery of new tools and system enhancements.
• Ensure all deliverablescomply withcompany policies, regulatory standards, andindustry’sbest practices.
• Maintain comprehensive documentation for all development activities, including high-quality code, unit/integration tests, and technical specifications.

Requirements

• Bachelor's / Master's Degree in a relevant field.
• Proven experience in ServiceNow development and architecture (e.g., ITSM, integrations, scoped applications).
• Strong knowledge of ServiceNow platform capabilities such as Flow Designer,schedule jobs,RESTAPIintegrations,data modeling, ACLs, and application scoping.
• Hands‑on experience with update setsand deployment strategies within ServiceNow.
• Solid understanding of software engineering best practices, including Agile methodologies and code quality standards.
• Solution‑oriented mindset and ability to work in an international and intercultural environment.
• Fluent in business English, with outstanding communication skills (written and verbal).
• ServiceNow certifications (e.g., CSA, CAD,ITSM,or CIS) are a plus.
• Experience in the pharmaceutical sector is an advantage.