Senior Solutions Engineer

Triwill Group; Buenos Aires; Híbrido; ARS 178.643.000 - 267.965.000; Jornada completa

Descripción de la vacante

Hire Hangar is seeking a Senior Solutions Engineer who will own the technical customer journey, from discovery and design to POV execution and early production success. You will work across on‑prem, cloud, and hybrid environments to deliver measurable value for enterprise customers and partner with Sales.

You will lead live demos, architecture design, and deployment strategies, with a focus on AI readiness, governance, and security.

Formación

• Experience in a customer-facing technical role (Solutions Engineer, Architect, or Sales Engineer).
• Strong background in enterprise infrastructure across on-prem and cloud/hybrid environments (AWS, Azure, GCP).
• Solid networking and security fundamentals (routing, firewalls, IAM).
• Experience with unstructured data environments and governance considerations.
• Ability to communicate complex technical concepts to technical and executive audiences.
• Familiarity with AI concepts, workflows, data preparation, and governance considerations.
• Remote work experience with US or UK-based companies preferred.

Responsabilidades

• Lead technical discovery with enterprise customers and translate objectives into scalable architectures.
• Deliver live demos, deep dives, and executive presentations for diverse stakeholders.
• Design deployment architectures across on‑prem, cloud, and hybrid environments with trade‑offs.
• Own end‑to‑end POV engagements including installation, configuration, integration, validation, and outcomes.
• Troubleshoot deployment and performance issues; validate throughput and measurable impact.
• Drive transition from POV to production with documentation and knowledge transfer.
• Advise Product/Engineering with customer feedback as the technical voice.

Conocimientos

Customer-facing role experience

Enterprise cloud/on-prem

Networking and security

AI workflows familiarity

Communication to executives

Remote collaboration tools

Herramientas

Terraform

Python

PowerShell

Descripción del empleo

Join Hire Hangar and work with fast-growing global companies while building a long‑term career.

Senior Solutions Engineer

Remote

US Time Zones (EST–PST)

Role Overview

We are seeking a customer-facing Senior Solutions Engineer to own the technical customer journey—from discovery and solution design through hands‑on proof‑of‑value (POV) execution and early production success. This role sits at the intersection of enterprise infrastructure (on‑prem, cloud, hybrid), unstructured data at scale, AI readiness, and governance/compliance. You will partner closely with Sales and work directly within customer environments to deliver measurable value quickly and drive production adoption.

Key Responsibilities

• Lead technical discovery with enterprise customers; translate business objectives (AI readiness, governance, compliance, cost/risk) into scalable solution architectures
• Deliver live demos, technical deep dives, and executive‑level presentations tailored to diverse stakeholders
• Design and document deployment architectures across on‑prem, cloud, and hybrid environments, outlining trade‑offs and phased rollout strategies
• Own end‑to‑end proof‑of‑value engagements, including installation, configuration, integration, validation, and outcome measurement
• Troubleshoot deployment and performance issues; validate throughput, accuracy, and measurable business impact
• Drive transition from POV to production through documentation, knowledge transfer, and expansion planning
• Act as the technical voice of the customer, providing structured feedback to Product and Engineering teams

Required Qualifications

• Experience in a customer-facing technical role (Solutions Engineer, Solutions Architect, Sales Engineer, Systems Engineer) within Tech, SaaS, or AI environments
• Strong experience with enterprise infrastructure across on‑prem and cloud/hybrid environments (AWS, Azure, GCP)
• Solid foundation in networking and security fundamentals, including routing, firewalls, access controls, and IAM concepts
• Experience working with unstructured data environments (file systems, storage platforms, access models, governance considerations)
• Ability to communicate complex technical concepts clearly to both technical teams and executive‑level stakeholders
• Working knowledge of AI concepts and practical familiarity with AI workflows, data preparation, and governance consideration.
• Prior remote work experience and fluency with remote collaboration tools/platforms (Slack, Zoom, Google Workspace, Asana, or similar). Candidates must have ideally worked with US or UK‑based companies—applications without this experience will not be considered.

Preferred Qualifications

• Exposure to scripting or automation (Python, PowerShell) and/or Infrastructure as Code (Terraform or similar)
• Familiarity with data classification, metadata/content‑based analysis, and large‑scale scanning or analytics workflows

Tools & Technology

• Cloud: AWS, Azure, GCP
• Enterprise Infrastructure: On‑prem storage systems, file servers, hybrid architectures
• Security & IAM: Access controls, identity models, governance frameworks
• Automation: Python, PowerShell, Terraform
• Collaboration: Slack, Zoom, Google Workspace, Asana (or similar)