Senior ServiceNow Architect — Enterprise Solutions

Lenovo; Buenos Aires; On-site; ARS 1,200,000 - 1,800,000; Full time

Job summary

Lenovo is seeking a Senior ServiceNow Architect to lead the design, governance, and delivery of enterprise ServiceNow solutions. The role ensures a scalable, secure, and upgrade-safe platform aligned with business objectives.

You will translate business requirements into scalable ServiceNow designs, mentor developers, and collaborate with stakeholders to drive platform value across Buenos Aires, Sao Paulo, and Mexico City.

Qualifications

• 9+ years of ServiceNow platform experience.
• 2+ years in an architecture or technical lead role.
• Certification in ServiceNow is mandatory (SCA/ISS) and CTA/CMA preferred.

Responsibilities

• Act as a SME on process and procedures for ServiceNow modules.
• Lead end-to-end solution architecture for ServiceNow implementations and enhancements.
• Translate business requirements into scalable, maintainable ServiceNow designs.
• Drive innovation through AI-enabled capabilities such as Now Assist and Agentic AI.
• Oversee ServiceNow portal and widget development.
• Define platform standards, architectural patterns, and best practices.
• Review and approve technical designs, scripts, data models, and integrations.
• Drive platform performance, security, and scalability.
• Design and oversee integrations using REST, SOAP, MID Server, and external tools.
• Ensure solutions align with Now Platform roadmap and upgrade strategy.
• Support presales activities and technical proposals.
• Mentor developers and technical consultants.
• Partner with stakeholders to drive platform value.

Skills

ServiceNow architecture

REST integration

JavaScript

Now AI

Platform governance

Stakeholder comms

Tools

Now Platform

REST

SOAP

MID Server

AngularJS

Job description

Lenovo is seeking a Senior ServiceNow Architect to lead the design, governance, and delivery of enterprise ServiceNow solutions. The role ensures a scalable, secure, and upgrade-safe platform aligned with business objectives.

You will translate business requirements into scalable ServiceNow designs, mentor developers, and collaborate with stakeholders to drive platform value across Buenos Aires, Sao Paulo, and Mexico City.