Senior Project Services Coordinator

IQVIA Inc; Buenos Aires; Hybrid; ARS 1,000,000 - 1,600,000; Full time

Job summary

IQVIA Laboratories in Argentina seeks a Senior Project Services Coordinator to provide day-to-day operational support across the full study lifecycle, from start-up to close-out. You will assist the Project Manager, coordinate study activities, and ensure adherence to SOPs and regulatory requirements.

You will collaborate with internal and external teams to resolve queries, monitor site performance, and support close-out activities while contributing to process improvements and quality control.

Qualifications

• High School Diploma or equivalent required; Bachelor’s Degree in life sciences or related field preferred
• 1 year of experience coordinating studies in a clinical research environment
• 1 year of experience in project management methodologies
• Experience using investigator portals and study tracking/status reporting tools to monitor study performance and site activity
• Proficiency with Microsoft Word, PowerPoint, and Excel (word processing, presentations, and spreadsheets)
• Other Equivalent combination of education, training, and experience may be accepted in lieu of degree

Responsibilities

• Support study setup and planning by attending meetings, preparing minutes and action logs, and drafting protocol-specific laboratory instruction documents
• Under Project Manager supervision, help set up protocol-specific Laboratory Centralized Monitoring requirements
• Perform routine study maintenance tasks including site loading, Investigator Portal access support, kit shipment coordination, and monitoring day-to-day study performance
• Partner with internal and external teams to drive timely resolution of queries, protocol questions, issues, and escalations
• Use status reports and monitoring outputs to proactively identify trends and provide feedback on investigator site performance and service delivery
• Support document quality control reviews and contribute to monitoring plans, reports, and protocol-specific materials
• Coordinate stakeholder communications and lead customer communications when the Project Manager is absent
• Support project close-out activities and contribute to process improvement initiatives, SOP updates, and ad hoc high-priority tasks

Skills

Interpersonal skills

English proficiency

Time management

Problem-solving

Multi-tasking

Education

High school diploma

Bachelor’s degree in life sciences

Tools

Investigator portals

Study tracking tools

Microsoft Word

PowerPoint

Excel

Job description

We are seeking a Senior Project Services Coordinator to join IQVIA Laboratories at Argentina.We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary:

Provide day-to-day operational support to the Project Manager and study team by completing routine project procedures across the full study lifecycle, from start-up through close-out. Ensure all work is performed in line with standard operating procedures, policies, and good practices.

What You'll Be Doing:

• Support study setup and planning by attending meetings, preparing minutes and action logs, and drafting protocol-specific laboratory instruction documents
• Under Project Manager supervision, help set up protocol-specific Laboratory Centralized Monitoring requirements
• Perform routine study maintenance tasks including site loading, Investigator Portal access support, kit shipment coordination, and monitoring day-to-day study performance
• Partner with internal and external teams to drive timely resolution of queries, protocol questions, issues, and escalations
• Use status reports and monitoring outputs to proactively identify trends and provide feedback on investigator site performance and service delivery
• Support document quality control reviews and contribute to monitoring plans, reports, and protocol-specific materials
• Coordinate stakeholder communications and lead customer communications when the Project Manager is absent
• Support project close-out activities and contribute to process improvement initiatives, SOP updates, and ad hoc high-priority tasks

What We Are Looking For:

• High School Diploma or equivalent required; Bachelor’s Degree in life sciences or related field preferred
• 1 year of experience coordinating studies in a clinical research environment
• 1 year of experience in project management methodologies
• Experience using investigator portals and study tracking/status reporting tools to monitor study performance and site activity
• Proficiency with Microsoft Word, PowerPoint, and Excel (word processing, presentations, and spreadsheets)
• Other Equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role:

• Strong interpersonal and communication skills, including strong written and verbal English
• Excellent organizational and time management skills with the ability to handle multiple competing priorities
• Demonstrated critical thinking and problem-solving skills, with the ability to work effectively in a fast-paced, high-stress environment

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.To learn more about our benefits, visit https://jobs.iqvia.com/benefits.If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.