Remote Bilingual Paralegal & Client Coordinator

Virtustant; Buenos Aires; Remote; ARS 900,000 - 1,300,000; Full time

Job summary

IQVIA Laboratories in Buenos Aires is seeking a Laboratory Project Services Coordinator to join our clinical trial coordination team. You will manage laboratory-related aspects of studies, support startup through closeout, and partner with Project Manager to keep work on track.

You will coordinate initiation activities, track timelines and budgets, communicate with clients, monitor risks, and ensure high-quality deliverables while complying with ISO standards and internal procedures.

Qualifications

• Bachelor's degree in any discipline.
• 1 year of experience supporting clinical trial or laboratory operations projects.
• Proficiency with MS Office/Excel and project trackers.
• Proficiency in English.
• Ability to manage competing priorities and deadlines.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Under general direction, manage laboratory-related aspects of clinical trial projects for a client or client program, supporting project delivery from startup through closeout.
• Partner with the Project Manager and cross-functional teams to keep work on track and communicate progress.
• Coordinate study initiation activities, required documentation, and readiness tracking.
• Monitor project status, identify risks or blockers, and escalate with mitigation actions.
• Maintain organized project records and ensure adherence to procedures and study requirements.

Skills

English proficiency

Project management

Customer service

Time management

Interpersonal skills

MS Office

Education

Bachelor's degree

Tools

MS Office/Excel

Project trackers

Job description

Respond to client requests for new project initiatives through our centralized technology

Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests

Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion

Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team

Where applicable, initiate some project specifics to set the production team / individual project up for success

Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, and providing a high level of service

Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables

Serve as the central point of contact for and liaison between external client contact and internal production staff

Set and fulfill client expectations

Comply with internal regulations, processes and procedures in line with ISO standards

Potentially trouble-shoot problem projects

Understand and abide by individual project instructions and effectively communicate to the production team

Investigate client complaints where applicable

Discuss issues with clients and production staff and creatively problem solve to alleviate issues

Job requirements

Requirements

Excellent written and verbal English communication skills

Minimum Bachelor’s degree or equivalent (preferably in linguistic/translation related studies)

Excellent problem solving and analytical skills

Substantial customer service and/or project management experience

Strong interpersonal skills

Effective time management

Strong organizational skills, attention to detail, and the ability to multi-task

Working knowledge of MS Office

Ability to prioritize and schedule tasks and work in a team environment.

Must be willing to learn new things, be open to challenges and thrive on success

Translation, Linguistics or Business degree and/or customer service experience is preferred

Buenos Aires, Argentina

Full time

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We are seeking Laboratory Project Services Coordinator to join IQVIA Laboratories at Buenos Aires.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary: Under general direction, manage laboratory-related aspects of clinical trial projects for a client or client program, supporting project delivery from startup through closeout. You will partner closely with the Project Manager and cross-functional teams to keep work on track, communicate progress, and help ensure high-quality execution across multiple studies.

What You'll Be Doing:

+ Support the Project Manager with study initiation activities, including required documentation, coordination, and readiness tracking

+ Coordinate day-to-day laboratory project activities to support delivery of agreed timelines, milestones, and client expectations

+ Serve as a key point of contact for assigned clients after study award, maintaining clear and timely communications throughout the study lifecycle

+ Monitor project status, identify risks or blockers, and escalate appropriately with proposed mitigation actions

+ Manage multiple priorities across mid-size and large pharma accounts, balancing urgency and accuracy under pressure

+ Leverage internal team members and stakeholders to resolve issues, align on next steps, and keep deliverables moving

+ Maintain organized project records and ensure adherence to applicable procedures, quality standards, and study requirements

What We Are Looking For:

+ Bachelor's degree in any discipline

+ 1 year of experience supporting clinical trial or laboratory operations projects, including study startup and ongoing coordination activities

+ Proficiency with project tracking and documentation tools (e.g., MS Office/Excel, project trackers) and comfort working in structured processes

+ Proficiency in English

+ Other Equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role:

+ Highly organized with strong attention to detail and the ability to manage competing priorities and deadlines

+ Effective written and verbal communication skills with confidence interacting with clients and internal teams

+ Ability to work calmly and efficiently in a fast-paced environment, proactively identifying issues and driving to resolution

+ Collaborative mindset with demonstrated ability to coordinate across teams and unblock work through influence and follow-through

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
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