Senior Project Manager

Welocalize, Inc; Argentina; A distancia; ARS 139.086.000 - 200.903.000; Jornada completa

Descripción de la vacante

Welocalize, Inc. is seeking a Senior Project Manager to lead global translation and localization projects, oversee cross-functional teams, and ensure delivery, quality, and profitability.

The role collaborates with account directors, production teams, and clients to optimize delivery and client satisfaction, while guiding project plans, budgets, risk management, and continuous improvement initiatives. Travel may be required.

Formación

• Master’s degree or bachelor’s degree with industry experience in lieu of Master’s.
• Proven track record in project management, internationally or with international product development.
• Experience in technology-related company.
• Proven experience dealing with large clients.
• Proven track record of managing large accounts/projects.
• Experience authoring client documents such as SOWs, proposals, processes and post mortems.
• Proven track record of active participation in development of processes and ideas.
• Proven track record of active participation in new client sales cycles, incl. presentations, analysis, recommendations and relationship development.
• Experience in managing financial budgets, budget reconciliation and budget reporting.
• Experience with Translation Management Systems, i.e. GlobalSight, Idiom World Server, SDL TMS, etc.
• Other relevant skills: Energy and a positive attitude with excellent interpersonal skills.
• The ability to lead large, diverse, virtual teams.
• Excellent Written and verbal communication skills.
• Strong organizational and problem-solving skills.
• Effective presentation skills.
• Ability to build and maintain strong client relationships.
• Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment.
• Must be available to travel for work related commitments.

Responsabilidades

• Lead global project teams and manage project plans following Welocalize standards.
• Create and manage project schedules and estimates for customer approval.
• Perform risk assessment and strategic planning to minimize issues.
• Manage QA projects including resource and defect management.
• Collaborate with stakeholders to achieve project objectives and profitability.
• Develop process documents and support continuous improvement of delivery.

Conocimientos

Project management

International experience

Technology industry experience

Client management

Budget management

Leadership of large virtual teams

Communication skills

Travel availability

Educación

Master’s Degree

Bachelor’s Degree

Herramientas

GlobalSight

Idiom World Server

SDL TMS

Descripción del empleo

Job Title

Senior Project Manager

Department

Project Management

Reports To

Operations Squad Lead

Main Purpose of Job

The Senior Project Manager (SPM) will both manage accounts directly assigned to them (project planning, execution, tracking, delivery and closure using Welocalize standard processes and tools) and will support the Operations Squad Lead in large enterprise accounts. A SPM will own relationships with the customer at the project level and work closely with Welocalize account directors and production teams to optimize delivery, client satisfaction, quality and profitability. The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.

Main Duties

• Supervision and leadership of global teams (including internal and external, direct and indirect reports)
• Preparation, analysis and implementation of project plans following the Welocalize standards for: Project Management, i.e. Project Start Standards, Workflow and Completion; updating project status, invoice approvals, updating client information, etc.
• Creation and Management of project schedules
• Creating project estimates and proposals for customer approval
• Risk assessment and strategic planning of activities to minimize potential issues
• Management of QA projects, incl. resource management, defect management, reporting, etc.
• Working collaboratively on project and client objectives with other involved stakeholders.
• Development and preparation of process documents where required
• Operating with a medium level of support, incl. recognition and escalation in a timely manner of any issues beyond their control
• Working with the production team in the continuous improvement of project delivery and profitability
• Establishing strong relationships with both internal and external stakeholders, incl. colleagues in other departments, vendors, etc.
• Building and maintaining strong relationships with customer contacts at the project level, with measurable success in customer ratings
• Effective and timely communication with all stakeholders involved in the project(s), incl. clients, production business units, etc.
• Ensuring all finance systems data is accurate and kept up to date
• Reporting, incl. Weekly Project Status reports, Budget to Actual, Time Management, and Client/Vendor related issues to other involved stakeholders.
• Ensuring profit of project is maintained through the management of margin.
• Planning, preparing & running quarterly business reviews with clients face-to-face.

Requirements

• Education Level: Master’s Degree OR Bachelor’s Degree and experience in the industry in lieu of Master’s Degree acceptable
• Experience: Proven track record of Project Management Experience working internationally or directly with international product development
• Experience: Experience in technology related company
• Proven Experience dealing with large clients.
• Proven track record of success at managing large accounts/projects
• Experience in authoring client documents such as SOW’s, proposals, processes and ‘post mortems’
• Proven track record of active participation in development of processes and ideas
• Proven track record of active participation in new client sales cycles, incl. presentations, analysis, recommendations and relationship development
• Experience in managing financial budgets, budget reconciliation and budget reporting
• Experience with Translation Management Systems, i.e. GlobalSight, Idiom World Server, SDL TMS, etc.
• Other relevant skills: Energy and a positive attitude with excellent interpersonal skills.
• The ability to lead large, diverse, virtual teams.
• Excellent Written and verbal communication skills.
• Strong organizational and problem-solving skills.
• Effective presentation skills.
• Ability to build and maintain strong client relationships.
• Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment.
• Must be available to travel for work related commitments.

Additional Job Details

Welocalize is a leading technology-enabled provider of translation, localization, and AI-driven content solutions, helping businesses communicate, innovate, and grow globally. Specializing in complex and regulated industries, Welocalize delivers precise, scalable multilingual content through a powerful combination of advanced AI technologies and expert human talent. At the core is Welocalize’s AI-enabled OPAL platform, which transforms translation workflows by integrating machine translation (MT) and large language models (LLMs) to provide fast, accurate, and culturally relevant content in over 300 languages. With a commitment to excellence, Welocalize holds 7 ISO certifications. Welocalize is headquartered in New York with offices all over the globe.