Senior Program Manager - Op02221

Dev PRO; Rosario; Remote; ARS 32,115,000 - 37,185,000; Full time

Benefits offered by this job

11 holidays off

Three weeks paid vacation

Comprehensive training program

Mentorship and collaboration

Career advancement paths

Work from anywhere (Argentina)

Job summary

Political Asylum Lawyers is a Houston-based immigration law firm focused on asylum cases, helping immigrants across the United States to secure their futures through asylum with integrity, urgency, and excellence.

The Referral Program Manager will lead client care initiatives, manage a formal referral workflow, and cultivate a network of professional partners while strengthening long-term client relationships and firm growth.

Responsibilities

• Lead our Client Relationship Program with intentional check-ins, celebrations, and milestone conversations with current and former clients.
• Design and manage a structured client referral initiative to generate new matters.
• Oversee the Team 100 Referral Ecosystem, nurturing partner relationships and maintaining data accuracy.

Job description

Political Asylum Lawyers is a Houston-based immigration law firm focused on asylum cases. We help immigrants all over the United States secure their futures here through asylum, combining exceptional standards with deep respect for the human reality behind every case.

Our work changes lives. The standards we maintain, the discipline behind our work, and the way we show up every day can determine whether someone is able to stay safe and build a stable future in the United States. That is why we operate with integrity, urgency, and excellence, and why we expect every team member to take full ownership of their role.

Everything we do is guided by our core values : integrity, excellence, accountability, teamwork and passion.

Working here means:

• High-stakes responsibility: our work is of great consequence for our clients
• Deeply meaningful outcomes: our work changes lives for the better
• Emotionally demanding moments: resilience and maturity are essential
• High standards and constant growth: excellence and continuous improvement are expected
• Mission-driven teamwork: we’re passionate about helping immigrants secure their future in the United States through asylum, and we know that meeting our high standards requires each of us to take ownership, communicate proactively, and support one another

If you want a career where your skills create tangible change in the world, this is it.

In this role, you’ll be an integral part of our team’s mission of helping immigrants secure their future in the United States through asylum. You’ll work collaboratively across our firm to ensure clients receive the highest quality support throughout their journey to safety. Your specific responsibilities will align with your expertise and our current operational needs, but all roles share our commitment to excellence, compassion, and results.

The Referral Program Manager plays a vital, strategic role within the firm.

In this role, you will lead our Client Relationship Program, conducting intentional check-ins, celebrations, and milestone conversations with current and former clients. These are not transactional follow-ups. They are moments of care that ensure clients feel remembered, supported, and genuinely connected to the firm long after their legal matter concludes. Through these touchpoints, you will deepen trust, uncover evolving needs, and reinforce our commitment to lifelong client relationships.

You will also lead a structured client referral initiative, designed to transform positive client experiences into a consistent and values-aligned source of new matters. By formalizing outreach, follow-up, and referral tracking, you will make it easy and natural for satisfied clients to refer friends, family members, and community contacts who may need our help.

In addition, you will serve as the primary steward of our Team 100 Referral Ecosystem, a curated network of attorney and non-attorney professionals. You will nurture these relationships, maintain accurate partner data, manage communication cadences, and ensure the ecosystem remains active, engaged, and aligned with our mission.

This position is central to strengthening both client relationships and professional partnerships, and it plays a direct role in driving the firm’s long-term growth, reputation, and community impact.

Benefits

What We Offer

This position offers a monthly salary range of USD 1,900 - 2,200 gross , commensurate with experience and qualifications.

• 11 U.S. federal holidays off (paid) regardless of your location
• Week between Christmas and New Year's — office closed, fully paid
• Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws
• Three weeks of paid vacation annually
• Comprehensive training program — we invest in bringing you up to speed on our systems, content processes, and best practices
• Mentorship and collaboration — learn from experienced team members and contribute your expertise
• Career advancement paths — we promote from within and create opportunities
• Work from anywhere — this position is open to candidates based in Argentina
• Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job