Remote Client Partnerships & Referral Manager

Boys & Girls Clubs Of America; Ciudad de Mendoza; À distance; ARS 32 115 000 - 37 185 000; Plein temps

Avantages offerts par ce poste

US holidays off (paid)

Paid vacation

Training program

Mentorship

Career advancement

Work from anywhere

Equipment stipend

Résumé du poste

Political Asylum Lawyers is a Houston-based immigration law firm focusing on asylum. We are seeking a Referral Program Manager to strengthen client relationships and professional partnerships while driving long-term growth.

You will lead client-care touchpoints, a structured referral program, and a Network Ecosystem to sustain engagement and results. You’ll collaborate across the firm, with a focus on Spanish and English communications, CRM use, and sensitive information handling.

Qualifications

• Fluency in Spanish and English required.
• Experience with U.S.-based clients or partners.
• Excellent communication and organizational skills.
• Comfort with CRM systems and sensitive information.

Responsabilités

• Lead client relationship program with check-ins, milestones, and care.
• Build and manage structured client referral initiatives.
• Nurture Team 100 Referral Ecosystem and partner data.
• Provide regular dashboards and reports on referrals.

Connaissances

Spanish

English

US clients

Communication

Organization

Discretion

Immigration experience

Referral network

Outils

HubSpot

Google Sheets

Google Workspace

Description du poste

Political Asylum Lawyers

Political Asylum Lawyers is a Houston-based immigration law firm focused on asylum cases. We help immigrants all over the United States secure their futures here through asylum, combining exceptional standards with deep respect for the human reality behind every case.

Our work changes lives. The standards we maintain, the discipline behind our work, and the way we show up every day can determine whether someone is able to stay safe and build a stable future in the United States. That is why we operate with integrity, urgency, and excellence, and why we expect every team member to take full ownership of their role.

Everything we do is guided by our core values : integrity, excellence, accountability, teamwork and passion.

Working here means:

• High-stakes responsibility: our work is of great consequence for our clients
• Deeply meaningful outcomes: our work changes lives for the better
• Emotionally demanding moments: resilience and maturity are essential
• High standards and constant growth: excellence and continuous improvement are expected
• Mission-driven teamwork: we’re passionate about helping immigrants secure their future in the United States through asylum, and we know that meeting our high standards requires each of us to take ownership, communicate proactively, and support one another

If you want a career where your skills create tangible change in the world, this is it.

In this role, you’ll be an integral part of our team’s mission of helping immigrants secure their future in the United States through asylum. You’ll work collaboratively across our firm to ensure clients receive the highest quality support throughout their journey to safety. Your specific responsibilities will align with your expertise and our current operational needs, but all roles share our commitment to excellence, compassion, and results.

The Referral Program Manager plays a vital, strategic role within the firm.

In this role, you will lead our Client Relationship Program, conducting intentional check-ins, celebrations, and milestone conversations with current and former clients. These are not transactional follow-ups. They are moments of care that ensure clients feel remembered, supported, and genuinely connected to the firm long after their legal matter concludes. Through these touchpoints, you will deepen trust, uncover evolving needs, and reinforce our commitment to lifelong client relationships.

You will also lead a structured client referral initiative, designed to transform positive client experiences into a consistent and values-aligned source of new matters. By formalizing outreach, follow-up, and referral tracking, you will make it easy and natural for satisfied clients to refer friends, family members, and community contacts who may need our help.

In addition, you will serve as the primary steward of our Team 100 Referral Ecosystem, a curated network of attorney and non-attorney professionals. You will nurture these relationships, maintain accurate partner data, manage communication cadences, and ensure the ecosystem remains active, engaged, and aligned with our mission.

This position is central to strengthening both client relationships and professional partnerships, and it plays a direct role in driving the firm’s long-term growth, reputation, and community impact.

This role is open to candidates located in Argentina.

Who We Are

Political Asylum Lawyers is a Houston-based immigration law firm focused on asylum cases. We help immigrants all over the United States secure their futures here through asylum, combining exceptional standards with deep respect for the human reality behind every case.

Our work changes lives. The standards we maintain, the discipline behind our work, and the way we show up every day can determine whether someone is able to stay safe and build a stable future in the United States. That is why we operate with integrity, urgency, and excellence, and why we expect every team member to take full ownership of their role.

Everything we do is guided by our core values : integrity, excellence, accountability, teamwork and passion.

Working here means:

• High-stakes responsibility: our work is of great consequence for our clients
• Deeply meaningful outcomes: our work changes lives for the better
• Emotionally demanding moments: resilience and maturity are essential
• High standards and constant growth: excellence and continuous improvement are expected
• Mission-driven teamwork: we’re passionate about helping immigrants secure their future in the United States through asylum, and we know that meeting our high standards requires each of us to take ownership, communicate proactively, and support one another

If you want a career where your skills create tangible change in the world, this is it.

Learn more about what it’s like to work with us here: politicalasylumlawyers.com/careers

The Role

In this role, you’ll be an integral part of our team’s mission of helping immigrants secure their future in the United States through asylum. You’ll work collaboratively across our firm to ensure clients receive the highest quality support throughout their journey to safety. Your specific responsibilities will align with your expertise and our current operational needs, but all roles share our commitment to excellence, compassion, and results.

The Referral Program Manager plays a vital, strategic role within the firm.

In this role, you will lead our Client Relationship Program, conducting intentional check-ins, celebrations, and milestone conversations with current and former clients. These are not transactional follow-ups. They are moments of care that ensure clients feel remembered, supported, and genuinely connected to the firm long after their legal matter concludes. Through these touchpoints, you will deepen trust, uncover evolving needs, and reinforce our commitment to lifelong client relationships.

You will also lead a structured client referral initiative, designed to transform positive client experiences into a consistent and values-aligned source of new matters. By formalizing outreach, follow-up, and referral tracking, you will make it easy and natural for satisfied clients to refer friends, family members, and community contacts who may need our help.

In addition, you will serve as the primary steward of our Team 100 Referral Ecosystem, a curated network of attorney and non-attorney professionals. You will nurture these relationships, maintain accurate partner data, manage communication cadences, and ensure the ecosystem remains active, engaged, and aligned with our mission.

This position is central to strengthening both client relationships and professional partnerships, and it plays a direct role in driving the firm’s long-term growth, reputation, and community impact.

This role is open to candidates located in Argentina.

What You’ll Do

Your day-to-day responsibilities will vary based on the firm’s needs, but will include a combination of the following:

• Lead structured calls with current and former clients for birthdays, anniversaries, milestones, and periodic check-ins.
• Listen for client needs and route them to the appropriate internal team or trusted referral partner.
• Lead and operate the firm’s client referral initiative, including outreach, follow-up, and tracking.
• Serve as the primary relationship manager for all Team 100 referral partners.
• Conduct introduction calls and ongoing relationship-building conversations with referral partners.
• Track inbound and outbound referrals accurately, including key details, outcomes, and follow-up needs in our CRM.
• Prepare and distribute quarterly Partner Newsletter updates.
• Build and maintain dashboards tracking referral activity, partner engagement, and trends.
• Deliver monthly and quarterly reports on referral performance and partner engagement.

Requirements

Who You Are

We’re looking for professionals who combine technical competence with genuine passion for our mission. The ideal candidate brings:

Required

• Fluency in Spanish and English
• Experience working with U.S.-based clients, professionals, or partner networks
• Warm, confident communicator comfortable with outbound calls
• Strong organizational skills and exceptional attention to detail
• Comfortable using or learning CRM systems (HubSpot preferred)
• Ability to handle sensitive information with professionalism and discretion

Preferred

• Experience in immigration services, legal services, client success, or partnership management
• Familiarity with referral ecosystems or professional networking
• Experience working with diverse, multicultural communities
• Proficiency with Google Workspace, especially Google Sheets

Benefits

What We Offer

This position offers a monthly salary range of USD 1,900 - 2,200 gross , commensurate with experience and qualifications.

• 11 U.S. federal holidays off (paid) regardless of your location
• Week between Christmas and New Year's — office closed, fully paid
• Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws
• Three weeks of paid vacation annually
• Comprehensive training program — we invest in bringing you up to speed on our systems, content processes, and best practices
• Mentorship and collaboration — learn from experienced team members and contribute your expertise
• Career advancement paths — we promote from within and create opportunities
• Work from anywhere — this position is open to candidates based in Argentina.
• Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job

This role is open to candidates located in Argentina.